Senior Business Analyst - Pharmacy Benefit Management (PBM)

Gainwell Technologies LLC•Any city, OH

2d•$69,400 - $99,200•Remote

About The Position

As a Senior Business Analyst - Pharmacy Benefit Management (PBM) at Gainwell, you will help clients improve the health and well-being of the members they serve by contributing technology solutions to healthcare challenges. You will elicit, analyze, and document business requirements for software development projects, working closely with stakeholders, end-users, project managers, and developers to ensure applications meet business needs. The role translates business objectives into technical solutions and supports the software development lifecycle from inception through implementation. You will serve as a bridge between clients, project managers, and technical staff; coordinate business analyst activities on IT projects; and guide newer team members. The position is fully remote for candidates located in the contiguous United States. The stated application deadline is November 3, 2026.

Requirements

At least 5 years of experience in business analytics, requirements gathering, process mapping, and documentation.
At least 3 years of experience in pharmacy systems and US Pharmacy Benefit Management (PBM) domain knowledge.
Skilled in Agile and Waterfall software development lifecycle methodologies.
Experience leading teams and mentoring junior analysts and architects while working with cross-functional technical and non-technical partners.

Nice To Haves

Medicaid experience.
SSIS experience.
Familiarity with large corporate, matrixed environments.

Responsibilities

Define, document, and communicate business requirements and expected impacts to clients, project managers, and technical staff.
Gather, analyze, and document functional and non-functional requirements.
Evaluate and optimize business processes to align with software capabilities.
Liaise between stakeholders and technical teams to maintain alignment on business needs, design, and development throughout the project lifecycle.
Create and maintain business requirements documents (BRDs), user stories, process flows, and training materials.
Support user acceptance testing (UAT), identify and resolve defects, and assist end-users during testing and go-live.
Support project planning, tracking, and change management by analyzing impacts, managing risks, and communicating updates.
Coordinate business analyst team activities on IT projects and provide guidance and support to newer team members.
Use analytical and relational database capabilities to quantify the anticipated solution approach and business impact.