Senior Business Analyst
About The Position
CACI is seeking a Senior Business Analyst to manage the intake, development, and delivery of new and enhanced capabilities using an Agile framework. The role conducts business and systems analysis to deliver enterprise-wide solutions on the ServiceNow platform and works with stakeholders to support successful delivery of enhancements and capabilities. The Senior Business Analyst works in an Agile/Scrum environment with product owners, Scrum Masters, development teams, and cross-functional partners. The role translates business and mission objectives into prioritized system requirements, user stories, and acceptance criteria; evaluates completed work against requirements and scope; and supports release and sprint planning, stakeholder demonstrations, and migration scheduling. Adaptability, constructive teamwork, continued learning, and creative problem-solving are important to the program.
Requirements
- Active TS/SCI clearance with CI polygraph.
- At least 5 years of relevant experience; a bachelor's degree in a relevant field may substitute for 5 years of relevant experience. A master's degree in a related field may substitute for a bachelor's degree and 3 years of relevant experience.
- Hands-on experience capturing IT requirements using business analysis techniques, including surveys, workshops, use cases, and business process modeling.
- Experience supporting enterprise IT service management platforms such as ServiceNow, Remedy, and Atlassian.
- Working knowledge of web-based IT enterprise systems.
- Experience preparing and conducting briefings for diverse audiences and writing technical documentation such as SOPs.
- Experience conducting and leading technical exchange meetings.
- Excellent verbal and written communication skills.
- Ability to adapt and work constructively with a technically diverse team.
- Willingness to learn and stay abreast of industry trends.
Nice To Haves
- Experience using ServiceNow SAFe and Agile modules.
- Experience with ServiceNow catalog management and business workflow.
- Certified Scrum Master or other Agile certification.
- ITIL V4 certification.
- High level of organization and presentation skills.
Responsibilities
- Serve as a Business Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams.
- Capture, analyze, and manage functional and non-functional requirements, including detailed user stories.
- Translate business and mission objectives into actionable system requirements within a prioritized product backlog.
- Analyze business or systems processes to identify improvements.
- Meet with internal and external stakeholders to gather, validate, and refine business needs.
- Communicate business needs to the development team through well-defined user stories and acceptance criteria.
- Collaborate with the Scrum Master to define Release and Sprint backlogs, assist in resolving impediments, and contribute to sprint planning.
- Partner with cross-functional teams throughout the development lifecycle to ensure solutions meet customer expectations and business objectives.
- Evaluate completed work to confirm alignment with requirements and agreed scope.
- Lead product demonstrations, collect stakeholder feedback, and report on iteration outcomes.
- Coordinate with program members and stakeholders to track, communicate, and achieve migration schedules and milestones.
Benefits
- Flexible time off benefit.
- Learning resources and learning and development opportunities.
- Healthcare benefits.
- Wellness benefits.
- Financial and retirement benefits.
- Family support benefits.
- Continuing education benefits.
- Time off benefits.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
