Senior Business Analyst

Fractal AnalyticsNew York, NY
$120,000 - $140,000

About The Position

Fractal is seeking an experienced Business Analyst (BA) with strong expertise in P&C Insurance. This role partners with business stakeholders from Marketing, Product, Claims, IT, and analytics teams to analyze business processes, define requirements, and support initiatives that improve conversion rate, operational efficiency, cost management, and regulatory compliance. The ideal candidate has deep knowledge of P&C Insurance operations, understands end‑to‑end underwriting workflows, and can translate business needs into clear functional and technical requirements.

Requirements

  • 6–10+ years of experience as a Business Analyst in P&C Insurance.
  • Strong hands‑on experience with Insurance data and analytic Auto/Home personal insurance.
  • Understanding of marketing & conversion workflows.
  • Requirements elicitation and documentation (BRD, FRD, user stories).
  • Process modelling tools (Visio, Lucidchart, BPMN).
  • Agile and/or Waterfall delivery methodologies.
  • Data analysis using SQL, Excel, or BI tools (reported or self‑service).
  • Strong communication skills with clinical, business, and technical stakeholders.
  • Ability to translate complex Insurance concepts into actionable requirements.
  • Analytical mindset with strong problem‑solving capabilities.
  • Proven ability to manage multiple priorities in a fast‑paced environment.

Responsibilities

  • Analyze marketing operations, conversion funnel, underwriting operations, etc.
  • Support initiatives related to conversion optimization, underwriting & sales performance, etc.
  • Gather and document requirements for any analysis/data requirement from business stakeholders.
  • Act as a liaison between business users and technical teams for data and analysis.
  • Support process improvements around top & bottom funnel, conversion, etc.
  • Assist in proper consistent reporting with deep understanding of data sets.
  • Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and user stories.
  • Support system enhancements, integrations, and data initiatives.
  • Validate solutions through UAT planning, execution, and defect triage.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • 401k
  • paid holidays
  • Parental Leave
  • PTO
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