Senior Business Analyst - Remote

UnitedHealth Group•Minnetonka, MN

14h•$72,800 - $130,000•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years of experience as a Business Analyst or similar role
3+ years of experience in the Healthcare Industry with an understanding of medical terminology and clinical care
2+ years of experience in agile methodology and tools experience writing and prioritizing capabilities, features, user stories and acceptance criteria from a business perspective
2+ years of demonstrated Project support for multiple projects/ products
1+ years of experience writing and analyzing SQL/T-SQL code
Proven intermediate to advanced proficiency in all MS Office Suite programs (Excel, SharePoint, and PowerPoint)
Demonstrated problem solving skills to include the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
Demonstrated leadership skills and the ability to influence
Proven excellent verbal and written communication skills to include the ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Reside in the US

Nice To Haves

Intermediate experience with User Interface applications
Experience with Tableau and Data Visualization
Experience with AI Tools and use of Agents to enhance productivity
Comprehensive knowledge of HEDIS® or other national health care quality reporting standards
Proven solid leadership and interpersonal skills
Ability to utilize critical thinking skills to ensure necessary work is being done for each project
Ability to work multiple projects at one time and maintain all project timelines
Ability to work with all levels of leadership (front line to Vice President)
Ability to communicate via email clearly and concisely
Ability to solve complex questions
Ability to discuss and resolve issues surrounding requirements alongside business partner with little to no assistance
Ability to have a positive and productive working relationship with business partners
Ability to manage own time efficiently and effectively
Ability to clearly communicate expectations and deliverables
Ability to understand how to gather data or perform analysis
Ability to identify solutions to non-standard requests and problems
Ability to learn new technologies
Ability to work as a team player and with minimal guidance. Seeking guidance only on the most complex tasks

Responsibilities

Manage and triage incident tickets received during production season
Work with dev team and stakeholders to identify and resolve defects in production environment
Review and approve requirements adhere to standards
Assist development team in refinement of backlog
Review, reconcile, and troubleshoot data
Outline requirements from business partners and translate to User Stories and Acceptance Criteria
Responsible for both agile product knowledge and technical knowledge
Write, maintain, and execute test cases for enhancements
Facilitate User Acceptance and E2E Testing with Stakeholders
Project management/supporting multiple projects and products
Demonstrate leadership skills and the ability to influence
Other duties as assigned