Senior Business Analyst

“FC Cincinnati”•Cincinnati, OH

6d•Hybrid

About The Position

The Senior Business Analyst is a key contributor within FC Cincinnati's Business Analytics Department, responsible for leading high-impact analytics projects and delivering sophisticated insights that help drive strategic business decisions. This role requires both technical excellence and business acumen, with the Business Analyst serving as a subject matter expert who can independently manage complex analytical initiatives from conception through implementation. The Business Analyst will initially focus on enhancing and maintaining the organization's reporting suite, establishing reporting best practices, and creating comprehensive documentation to support scalable analytics processes. As the role evolves, this individual will take ownership of critical business areas including revenue optimization, fan behavior analysis, and operational analytics, partnering cross-functionally to deliver insights and drive data-informed decision-making across the organization.

Requirements

Bachelor's degree with emphasis in economics, statistics, mathematics, computer science, or related analytical field; Master's degree preferred
At least 1 year of experience in business analytics, data visualizations, or related field
Proficiency with SQL and statistical programming languages (R and/or Python)
Skilled with data visualization software, particularly Tableau or ggplot2

Nice To Haves

Experience with statistical modeling, machine learning, or predictive analytics techniques preferred
Ability to lead projects independently and deliver high-quality results with minimal oversight
Strong experience in sports, entertainment, hospitality, or consumer-facing industries preferred
Advanced Microsoft Office skills
Developed communication skills with ability to translate technical findings into business language for diverse audiences
Proven track record of influencing business decisions through data-driven recommendations
Strong critical thinking, problem-solving, and strategic reasoning abilities
Experience with A/B testing, experimental design, and causal inference methods
Familiarity with ticketing systems, CRM platforms, and marketing automation tools
Knowledge of pricing strategies, revenue management, and consumer behavior principles
Ability to manage multiple complex projects simultaneously while meeting deadlines
Strong attention to detail with commitment to accuracy and data quality

Responsibilities

Design and implement data visualizations, dashboards, and automated reporting solutions using Tableau and other BI tools
Support adoption and training of the reporting environment across the organization
Collaborate with cross-functional teams to identify business challenges and develop analytical solutions
Lead and own process improvement initiatives to streamline data collection, analysis, and reporting workflows
Lead and own complex analytics projects across multiple business verticals including ticketing, partnerships, and marketing
Perform advanced statistical analysis, predictive modeling, and forecasting to assist in driving revenue growth and operational efficiency
Build and maintain sophisticated data sets by integrating internal and external sources, ensuring data accuracy and reliability
Create actionable fan segmentation models and behavioral analyses to enhance targeting, retention, and lifetime value
Evaluate emerging analytical techniques, tools, and methodologies; recommend implementations to enhance capabilities
Move beyond anticipating business requirements by proactively delivering insights that drive business outcomes
Conduct ad-hoc deep-dive analyses on critical business questions
Serve as a trusted analytical resource within the department and the organization
Other duties as assigned