Senior Business Analyst - Fleet & Facilities Maintenance

City of San Antonio•Tx 78207, TX
•Onsite

About The Position

Under direction, identifies and implements business and operational efficiencies and business processes relating to projects and activities between various divisions, departments, public agencies, and private sector representatives. May exercise functional or technical supervision over assigned staff.

Requirements

  • Bachelor's Degree from an accredited college or university
  • Two (2) years of business or project analysis experience
  • Knowledge of management study principles, project management methods, and data analysis
  • Knowledge of computer software and hardware applications
  • Knowledge of budget and accounting principles
  • Knowledge of general statistical and quantitative methods
  • Ability to analyze and recommend solutions to management and organizational problems
  • Ability to assist in the preparation of budgets and accounting systems
  • Ability to operate a computer keyboard and other basic computer equipment
  • Ability to develop and implement innovations towards improving the department's operations and delivery of services
  • Ability to communicate clearly and effectively
  • Ability to develop, implement, and evaluate new programs
  • Ability to perform all the physical requirements of the position with or without accommodations
  • Ability to work primarily in an office environment

Nice To Haves

  • Valid Class "C" Driver's License.
  • Experience utilizing Microsoft Office applications, with a high focus on Excel database management.
  • Experience performing time studies and process improvement analysis.
  • One (1) year of experience in a fleet shop or facilities maintenance environment.
  • One (1) year of performance benchmarking experience.
  • Knowledge and experience with data collection, analysis, and reporting.

Responsibilities

  • Evaluates the efficiency of current and new programs and implements program changes.
  • Gathers, compiles, reviews, and analyzes data for performance metrics analysis for the Building and Equipment Service Department.
  • Monitors current and new programs for efficiencies and effectiveness based on performance metrics data.
  • Review output reports from the fleet management system and analyze for patterns and trends to make recommendations for improvements.
  • Conduct a comparative analysis on the cost of providing services and compare to peer cities.
  • Identifies, evaluates, and prioritizes functional and technical needs and requirements.
  • Analyzes and interprets data to inform strategic decision-making.
  • Develops strategic plans that align with department goals and objectives.
  • Assists in the preparation of the annual departmental or divisional budget.
  • Prepares written reports, summaries, and presentations on program status, progress, and results.
  • Develops and presents detailed business cases, process models, and system workflows.
  • Works to ensure coordination between divisions within the department.
  • Oversees the implementation and integration of new systems and technologies.
  • Monitors project progress, identifies risks, and implements mitigation strategies.
  • Performs related duties and fulfills responsibilities as required.
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