Senior Business Analyst
About The Position
To thrive as a Lead Salesforce Business Analyst, you are a strategic problem-solver who excels at connecting business needs with innovative technology solutions. You bring deep Salesforce expertise, strong collaborator partnership skills, and a passion for driving meaningful business outcomes across a complex enterprise environment. Join us and help shape the future of our Salesforce ecosystem while delivering solutions that make an impact! In this role, you will lead business analysis efforts across multiple Salesforce platforms, partnering closely with business leaders, product owners, technology teams, and implementation partners to define and deliver scalable solutions. We value collaboration, innovation, and continuous improvement. We seek someone who can be a trusted advisor and help teams improve the value of Salesforce capabilities. We empower our employees to influence strategy, drive adoption, and contribute to long-term business success.
Requirements
- High School Diploma or GED required.
- 7+ years of experience within the Salesforce ecosystem, including Business Analysis, Functional Consulting, Product Analysis, or Salesforce solution delivery.
- Current Salesforce certification required, preferably Salesforce Certified Sales Cloud Consultant.
- Strong expertise in Sales Cloud, with experience across Service Cloud, Marketing Cloud, Data Cloud, Loyalty Management, and Experience Cloud.
- Demonstrable ability to gather requirements, facilitate workshops, map business processes, and translate complex needs into scalable solutions.
- Experience working in Agile environments, including backlog management, sprint planning, testing, and release activities.
- Good communication, collaborator management, and multi-functional collaboration skills.
- Ability to lead initiatives, mentor team members, and serve as a trusted Salesforce authority.
Nice To Haves
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
- Additional Salesforce certifications are highly valued.
Responsibilities
- Lead business analysis efforts across multiple Salesforce platforms.
- Partner closely with business leaders, product owners, technology teams, and implementation partners to define and deliver scalable solutions.
- Act as a trusted advisor to help teams improve the value of Salesforce capabilities.
- Influence strategy, drive adoption, and contribute to long-term business success.
- Gather requirements, facilitate workshops, map business processes, and translate complex needs into scalable solutions.
- Manage backlogs, participate in sprint planning, testing, and release activities within Agile environments.
- Lead initiatives and mentor team members.
- Serve as a trusted Salesforce authority.
Benefits
- Hybrid schedule
- 9/80 work option (every other Friday off)
- Quarterly bonuses
- Holiday bonuses
- 15 paid days of vacation time off in the first year
- 5 days of sick time off
- 401(k) retirement plan with 4% match
- Annual retirement profit-sharing payments
- Competitive health plans for individuals and families
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
