Senior Business Analyst - Financial Systems

PNC•Pittsburgh, PA

4d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. We are seeking a detail-oriented and process-driven Business Analyst to join our Financial Systems team in Pittsburgh, PA. This role will support Oracle Data Relationship Management (ODR/DRM) hierarchy maintenance and related Financial Systems initiatives, serving as a key liaison between Finance, Technology, MIS, and multiple Lines of Business. The position is responsible for ensuring the accuracy, integrity, and governance of finance-owned hierarchies while supporting critical financial reporting and operational processes. In this role, you will manage and maintain complex financial hierarchies within the ODR/DRM application, review and analyze requests from business partners, and ensure updates are accurately implemented and documented. You will also provide production support, troubleshoot system issues, coordinate resolutions with technology partners, and support audit and compliance activities through thorough documentation and reporting. A key initiative for this team includes supporting the migration from the Oracle DRM on-premise platform to Oracle EDM Cloud. Beyond day-to-day support, this position plays an important role in Financial Systems projects and enhancements. You will partner with business stakeholders to gather requirements, evaluate processes, recommend solutions, participate in testing activities, and help implement system improvements that drive efficiency and strengthen controls. The role requires a strong understanding of data relationships, financial systems, and business processes, along with the ability to translate business needs into actionable solutions. The ideal candidate is highly analytical, organized, and customer-focused, with strong critical thinking and problem-solving skills. Success in this role requires the ability to work independently, manage multiple priorities, communicate effectively with stakeholders across the organization, and continuously identify opportunities for process improvement. Strong proficiency in Microsoft Excel and experience working with financial systems, accounting data, or business applications are highly valued. Why Join This Team? • High-visibility role with exposure to Lines of Business, Accounting, Corporate Tax, Technology, MIS, and Finance leadership. • Opportunity to support critical financial systems that impact enterprise-wide reporting and decision-making. • Involvement in strategic initiatives, including the migration to Oracle EDM Cloud and ongoing system enhancements. • Collaborative environment with significant cross-functional interaction and partnership. • Strong opportunities to develop expertise in financial systems, data governance, business analysis, and process improvement. • Part of the Financial Systems organization within Control, working alongside both the Hyperion and ODR/DRM teams. This is an excellent opportunity for a professional who enjoys working at the intersection of finance, technology, systems support, and business process improvement while gaining broad exposure across the organization. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation. Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process. Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Strong proficiency in Microsoft Excel
Experience working with financial systems, accounting data, or business applications
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Nice To Haves

Detail-oriented and process-driven
Analytical, organized, and customer-focused
Strong critical thinking and problem-solving skills
Ability to work independently, manage multiple priorities, and communicate effectively with stakeholders across the organization
Continuously identify opportunities for process improvement
Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Analytical Thinking
Business Assessment
Consulting
Effectiveness Measurement
Information Capture
Modeling: Data, Process, Events, Objects
Problem Solving
Process Management
Project Management
Requirements Analysis
Software Product Business Knowledge

Responsibilities

Manage and maintain complex financial hierarchies within the ODR/DRM application.
Review and analyze requests from business partners, and ensure updates are accurately implemented and documented.
Provide production support, troubleshoot system issues, and coordinate resolutions with technology partners.
Support audit and compliance activities through thorough documentation and reporting.
Partner with business stakeholders to gather requirements, evaluate processes, recommend solutions, participate in testing activities, and help implement system improvements.
Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
Provides consultation to clients on business designs, problem solving and business analysis to support project management.
Develops and maintains of all applicable policy and procedure documentation.
Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.
Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
Communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
Assess and effectively manage all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service