Senior Business Advisor, Payments Optimization

Fiserv•Remote, Nevada, NV

2d•$78,000 - $138,000•Onsite

About The Position

As a successful Senior Business Advisor, Payments Optimization, you will serve as the primary resource responsible for documenting current-state and future-state PEP+ processes, facilitating requirements gathering, supporting implementation activities and ultimately assuming ownership of these initiatives across both organizations.

Requirements

Strong working knowledge of PEP+ payment processing systems.
Experience documenting business processes, requirements, and operational procedures
Strong understanding of ACH processing, settlement, and payments operations
Experience supporting large-scale system optimization initiatives.
Excellent stakeholder management and cross-functional collaboration skills
Ability to navigate Finxact and understand integration touchpoints to support future optimization efforts

Nice To Haves

Ability to work in, Las Vegas, NV
Familiarity with Finxact and Savana platforms

Responsibilities

Provide end-to-end support and ownership for the following active system optimization efforts: Same day settlement, ACH Optimization and file changes, ACH credit push and reinitiation enhancements
Establish comprehensive documentation of PEP+ business processes and workflows
Create and maintain a centralized knowledge repository across both organizations
Ensure business requirements remain aligned with technical implementation
Support issue resolution, testing, and process optimization activities
Reduce dependency on technical SMEs for business analysis functions
Communicate directly with Credit One’s Product Owner and facilitate communication between business stakeholders, technology teams and implementation partners
Provide long-term ownership and governance for post-implementation enhancements