Senior Building Operator

CROWN PROPERTY MANAGEMENT • Ottawa, ON

33d • CA$70,000 - CA$80,000

About The Position

The Senior Building Operator reports to the Director, Property Management/ Operations Manager and will be involved in the day-to-day operations of the building including general maintenance and maintaining mechanical systems and foster positive relationships with tenants, contractors and sub-contractors.

Requirements

• A POST-SECONDARY DEGREE PREFERRED
• BES I/II OR OTHER EQUIVALENT TECHNICAL DESIGNATION
• Valid Security Clearance
• 2 YEARS’ EXPERIENCE IN THE PROPERTY MANAGEMENT SECTOR
• COMPUTER SKILLS ARE AN ASSET
• OPERATING KNOWLEDGE OF WORKPLACE TOOLS SUCH AS BUILDING AUTOMATION SYSTEM, PREVENTATIVE MAINTENANCE, SECURITY, HVAC OPERATIONS AND LIFE SAFETY SYSTEMS, HAZARDOUS MATERIALS HANDLING, PLUMBING FIXTURES, DOOR HARDWARE, ELECTRICAL SYSTEMS ETC.
• STRONG MECHANICAL APTITUDE AND UNDERSTANDING OF BUILDING SYSTEMS AND EQUIPMENT
• EXCELLENT CUSTOMER RELATIONS SKILLS
• KNOWLEDGE AND UNDERSTANDING OF CONSTRUCTION PRACTICES/TECHNIQUES
• BASIC FIRST AID, CPR AND AED CERTIFICATION
• REQUIRED TO HAVE A VALID ONTARIO G LICENSE AND ACCESS TO A PERSONAL VEHICLE FOR DAILY USE.

Responsibilities

• DELIVER EXCELLENT SERVICE TO TENANTS
• PROVIDE EXCELLENT TENANT SERVICES, EMPHASIZING A CO-OPERATIVE, HELPFUL AND NON-DISRUPTIVE APPROACH IN ALL INTERACTIONS
• RESPOND TO TENANT WORK ORDERS AND OTHER TENANT INQUIRIES IN A TIMELY MANNER; RESOLVE ISSUES AND COMPLAINTS
• ASSIST WITH THE COORDINATION OF TENANT MOVE-INS AND MOVE-OUTS
• DIRECT TENANTS, CONTRACTORS, THE PUBLIC AND OTHERS DURING EMERGENCIES WITHIN THE PROPERTY(S)
• MAINTAIN QUALITY BUILDING PREMISES
• ENSURE BUILDING SAFETY AND ADHERENCE TO OCCUPATIONAL HEALTH AND SAFETY STANDARDS INCLUDING HAZARDOUS MATERIALS HANDLING LAWS AND REGULATIONS.
• BE AWARE OF, AND ENSURE COMPLIANCE WITH WORKPLACE HAZARDOUS MATERIALS INFORMATION SYSTEM (WHMIS) RULES, CROWN’S HEALTH AND SAFETY POLICY, ALL PROCEDURES RELATED TO HANDLING OF HAZARDOUS MATERIALS AND ANY BUILDING-SPECIFIC REPORTS ON HAZARDOUS MATERIAL, ELECTRICAL SAFETY, LOCK OUT PROCEDURES, ETC., AND OTHER ENVIRONMENTAL PROGRAMS
• PERFORM CRITICAL SYSTEM TESTING INCLUDING BASE BUILDING GENERATORS, ELEVATORS AND FIRE SYSTEMS; MAINTAIN LOGBOOKS AS ASSIGNED BY YOUR SUPERVISOR
• RESPOND TO EMERGENCY SITUATIONS WHEN THEY OCCUR AND MAKE REPAIRS OR ARRANGE FOR REPAIRS AS NEEDED
• ENSURE EFFICIENT AND EFFECTIVE BUILDING OPERATIONS
• SUPERVISE AND MONITOR, AS ASSIGNED BY YOUR SUPERVISOR, SCHEDULED MAINTENANCE AND RELATED SERVICES, INCLUDING, BUT NOT LIMITED TO, INTERIOR/EXTERIOR MAINTENANCE AND CLEANING SERVICES, HVAC SYSTEMS, LIFE SAFETY SYSTEMS, TO ENSURE THE APPROPRIATE LEVEL OF SERVICE IS PROVIDED AT THE PROPERTY AND PROVIDE SUCH SERVICES ON A STOP-GAP BASIS IF CONTRACTORS DO NOT
• PROVIDE, AS REQUIRED TO MAINTAIN THE BUILDING AT CPMI’S STANDARDS, GENERAL MAINTENANCE DUTIES INCLUDING HOUSEKEEPING, I.E., SWEEPING, LITTER PICK UP, TIMELY SNOW REMOVAL, COIL CLEANING, PRESSURE WASHING, ETC.
• PERFORM DAILY INSPECTIONS OF BUILDING, ELEVATORS, CHILLERS, SECURITY SYSTEMS, AND OTHER BASE BUILDING COMPONENTS USING CHECKLISTS AND LOGS, AND DOCUMENTING FINDINGS TO THE STANDARDS EXPECTED IN A LEED- OR BOMA-ACCREDITED FACILITY; TAKE ACTION AS REQUIRED TO CORRECT ANY UNSATISFACTORY OPERATIONS, AND ADVISE SUPERVISOR AS NECESSARY
• NOTIFY IMMEDIATE SUPERVISOR OF ANY OBSERVED INEFFICIENCIES (UTILITIES, ETC.)
• MAINTAIN INVENTORIES AND REQUEST MATERIALS AND SUPPLIES FOR THE MAINTENANCE ACTIVITIES
• BE AVAILABLE TO ATTEND AT THE BUILDING FOR SCHEDULED AND UNSCHEDULED OVERTIME AS REQUIRED FROM TIME-TO- TIME
• PROVIDE SUPPORT TO OTHER CPMI TEAM MEMBERS
• SHARE ON-CALL DUTIES AS PART OF THE ROTATION SCHEDULE, PROVIDE STANDBY SUPPORT TO ON-CALL MAINTENANCE STAFF AS REQUIRED AND ATTEND ANY AFTER-HOURS EMERGENCIES AS REQUIRED.
• PROVIDE SUPPORT TO THE OPERATIONS MANAGERS OR OTHER PROPERTY MANAGEMENT STAFF AS REQUESTED.
• COORDINATE EXTERNAL CONTRACTORS AND SERVICE PROVIDERS.
• OBTAIN ESTIMATES AND/OR QUOTES FOR PROPOSED WORK IN THE BUILDING, SUBJECT TO APPROVAL, WHEN REQUIRED; MAINTAIN PURCHASE ORDERS AND PURCHASE ORDER LOGS
• ASSIST AND COORDINATE CONTRACTORS AS NEEDED
• ASSIST WITH THE COORDINATION OF ON-SITE CONSTRUCTION PROJECTS ENSURING ADHERENCE TO CPMI’S STANDARDS AND
• POLICIES ARE MET AND AS-BUILT DOCUMENTATION IS PROVIDED AND FILED
• PROMOTE ENVIRONMENTAL SUSTAINABILITY IN BUILDING OPERATIONS
• SEEK OPPORTUNITIES AND SUPPORT BEST PRACTICES TO REDUCE ENERGY CONSUMPTION AND ASSIST WITH THE MANAGEMENT OF DISPROPORTIONATE HYDRO CONSUMPTION AND BILLINGS
• WORK WITH WASTE REMOVAL CONTRACTORS TO MAXIMIZE DIVERSION FROM LANDFILL
• ASSIST, AS APPLICABLE, WITH ENVIRONMENTAL ASSESSMENTS AND REPORTING
• ASSIST WITH BOMA BEST SUBMISSIONS, LEED PROJECTS AND OTHER GREEN MANAGEMENT PRACTICES
• PERFORM OTHER RELATED RESPONSIBILITIES AS REQUESTED FROM TIME TO TIME

Benefits

• Base salary: $70,000 - 80,000 CAD per year, based on experience and qualifications
• Eligibility for discretionary annual performance bonus linked to individual, team, and company goals
• Comprehensive health benefits
• Pension matching program to support your long-term financial security
• Professional development and membership dues coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees