Senior Broadcast Operations Manager

WFAE•Charlotte, NC

16d•$70,000 - $80,000•Onsite

About The Position

Senior Broadcast Operations Manager WFAE, Charlotte’s NPR station, is an award-winning multiplatform newsroom (radio, digital, podcasts, live events) committed to delivering high-quality local news and engagement that meets the needs of our diverse community. Our mission is to deliver journalism that informs, engages, and inspires. Our vision is to help create a more knowledgeable and engaged community grounded in our shared humanity. We are seeking a detail-oriented professional with strong technical skills and a passion for public media. In this role, you will oversee the scheduling of radio programs, underwriting messages, and other content, ensuring a smooth and efficient broadcast flow. You will collaborate closely with programming, sales, and other departments to ensure content airs as scheduled and adheres to station standards. This position plays a vital role in ensuring the efficient distribution of multimedia content. This role is part of the SAG-AFTRA bargaining unit.

Requirements

Proficiency with computers, radio automation systems, and digital editing software (e.g., Content Depot, Enco, AudioVAULT, Adobe Audition).
Thorough knowledge of radio broadcast equipment and systems.
Strong attention to detail and ability to manage multiple priorities.
Flexibility to work varied schedules, including nights and weekends.
Strong computer skills, accurate typing, and ability to learn new software.
Excellent organizational, analytical, decision-making, and problem-solving skills.
Ability to work under pressure, meet deadlines, and adapt to changing priorities.
Strong communication skills, both written and verbal.
Familiarity with non-profit public radio operations, programming, and FCC regulations.
5-7 years of media experience, preferably in operations; on-air broadcast experience preferred.
2+ years of supervisory/management experience.

Responsibilities

Report to the Program Director and support other departments to ensure smooth and consistent station operations.
Direct the production, including voicing, editing, producing, and scheduling imaging and promo spots
Serve as a regular voice-tracking talent
Be a fill-in host/ announcer/board operator as needed.
Oversight for the daily operations of the radio station, ensuring compliance with FCC rules and regulations.
Maintain accurate schedules, records, discrepancy reports, and communications.
Serve as a primary technical expert for Audio-Vault and maintain documentation for systems changes and updates
Execute short- and long-term goals, objectives, projects, policies, and procedures in alignment with WFAE strategic priorities.
Develop and maintain documentation systems for operations, volunteers, equipment, and compliance activities including prepare reports as needed.
Advise and assist the Program Director in planning, implementing, and evaluating modifications to operations and systems.
Act as secondary PRSS/PRX administrator; support program-related distribution and promotional material.
Provide broadcast staff with clear documentation and problem-solving resources.
Train and support staff in the use of studio technology and software.
Support fundraising efforts including pledge drives, events, studio productions, and post-production projects as scheduled.
Assist Program Director with reporting, documentation, and ASCAP/BMI reports.
Creates all daily programming logs and automation playlists for all broadcast channels to maintain compliance with FCC rules and regulations.
Accurately enters and schedules underwriters and promotional spots following standard operating procedures and works closely with the Underwriting team to maintain an accurate underwriter sales grid.
Track all underwriter sales contracts and communicate with sales staff when contracts end or conflicts occur within the broadcast logs.
Perform miscellaneous job-related duties as assigned.