Senior Branch Specialist (Personal Banker)

CCU•Northbrook, IL

13d•Onsite

About The Position

Consumers Credit Union is recruiting for a Senior Branch Specialist (Personal Banker) at our Northbrook branch. As a Senior Branch Specialist, you’ll develop relationships with our members, become their financial expert, and educate them about products/services that will make a positive impact in their lives. This position is a combination of being a Personal Banker with some Teller responsibilities. It offers a variety of work throughout the day, involves sales goals and is perfect for those that enjoy exceeding goals and earning extra incentives!

Requirements

High School diploma or equivalent
2 years of similar work experience (retail, customer service, guest relations, sales, and cash handling).
Bi-lingual Spanish preferred
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, work at a fast pace, and stay organized
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40+ hours/week and be scheduled between the following hours: Monday - Thursday: 830:AM- 5:30PM; Friday 8:30AM- 6:30PM; Regular Saturdays 8:30AM- 1:30PM

Nice To Haves

Financial institution, Teller, Personal Banker experience is preferred.

Responsibilities

Identifying financial products/services that will benefit our members, and you’ll guide them toward those that are in their best interest.
Processing a wide array of requests for specialized and/or complex accounts and consumer loan applications for members.
Being a team player who wears multiple hats. You’ll back up our Branch Specialists by greeting members and directing them to the person who can best help and answer calls from members who need assistance.
Ensure that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to.