Senior Branch Specialist (Personal Banker) - Float

CCU•Arlington Heights, IL

4d•Hybrid

About The Position

Join Consumers Credit Union as a Senior Branch Specialist (Personal Banker)- Float at our Arlington Heights branch! This position will be based out of our Arlington Heights branch but will float to other branch locations as needed including Kildeer, Northbrook, Carol Stream, Streamwood, Schaumburg, Lake in the Hills, and Mundelein. Mileage for travel between branches is eligible for reimbursement. As a Senior Branch Specialist (Personal Banker), you’ll develop relationships with our members, become their financial expert, open specialized accounts and educate them about products/services that will make a positive impact in their lives. This position is a combination of being a Personal Banker with some Teller responsibilities. It offers a variety of work throughout the day, involves sales goals and is perfect for those that enjoy exceeding goals and earning extra incentives!

Requirements

High School diploma or equivalent
2 years of similar work experience (retail, customer service, guest relations, sales, and cash handling).
Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal and communication skills
Ability to multitask, work at a fast pace, and stay organized
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40+ hours/week and be scheduled between the following hours: Monday - Thursday: 8:15am- 5:15pm; Friday 8:15am- 6:15pm; Regular Saturdays 8:15 am- 1:15pm

Nice To Haves

Financial institution, Teller, Personal Banker experience is preferred.
Bilingual in Spanish (preferred)

Responsibilities

Identifying financial products/services that will benefit our members, and you’ll guide them toward those that are in their best interest.
Processing a wide array of requests for specialized and/or complex accounts and consumer loan applications for members.
Being a team player who wears multiple hats. You’ll back up our Branch Specialists by greeting members and directing them to the person who can best help and answer calls from members who need assistance.
Ensure that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to.