Senior Bodily Injury Claims Adjuster

Gallagher•Toronto, ON

9d•Hybrid

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply. Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a bodily injury claims adjuster working out of our Scarborough Branch as a hybrid worker. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, property damage, TP auto tort claims.

Requirements

Knowledge of accepted industry standards and practices.
Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Strong coverage skills, ability to multi-task and adapt to a changing environment.
Time management skills
Strong Organization skills with attention to detail and accuracy.
Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Exceptional customer services skills required

Nice To Haves

College/University degree or equivalent work experience preferred.
Experience working in commercial lines claims and retail claims environment would be an asset.
CIP designation preferred

Responsibilities

Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
Interacts extensively with various parties involved in the claim process.
Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

Benefits

Flexible medical & dental coverage to meet your household's needs
Life, Dependent Life and AD & D Insurance options
Retirement savings including RRSP including a company match, TFSA, pension and more
Employee Stock Purchase Plan
Educational expense reimbursement
Employee assistance programs
Discounted gym membership (GoodLife Fitness)
Opportunity for flexible work arrangements
Paid sick days & personal days
Employee education recognition program
Employee referral bonus program