Senior Bodily Injury Claims Adjuster

Gallagher • Saint Peters, MO

7h • Remote

About The Position

At Gallagher Bassett, the purpose is to help people through challenging moments by navigating complexity, supporting recovery, and delivering outcomes. The company values empathy, precision, and partnership, fostering a culture of teamwork, curiosity, and impact. Employees are described as fast-paced fixers, empathetic experts, and outcomes drivers who care about doing the right thing. This role is eligible for fully remote work and involves applying claims management experience to analyze claims exposure and litigation, plan actions, and resolve claims. It requires extensive interaction with various parties, providing exceptional customer service with empathy, and handling claims consistent with client and corporate policies, procedures, and statutory requirements. The role also involves timely and efficient documentation and communication of claim activity.

Requirements

• Claims Background: bodily injury and litigation (demands & lawsuits)
• Jurisdictional Experience: Any
• Active Adjusters' licenses: Any (Must acquire within specified timeframe)
• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Nice To Haves

• Active Adjusters' licenses: TX, FL, NY, HI and RI a plus
• Bachelor's Degree.

Responsibilities

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
• Investigate, evaluate, and resolve complex bodily injury liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees