Senior Billing Specialist

Banner Witcoff•Chicago, IL

4d•Hybrid

About The Position

Banner Witcoff is a leader in intellectual property law for more than 100 years. We are the trusted IP partner of choice for organizations around the world. We provide sound legal guidance and inventive IP solutions to power business for start-ups, Fortune 500 companies, and everything in between. Banner Witcoff’s Accounting Department is responsible for managing the daily accounting tasks and billing process for the firm. We pride ourselves on our relentless attention to detail and place an immense value on providing exceptional service, both internally and externally. We work as individuals, as team members, and as part of a growing and innovative law firm. We are seeking a full-time Senior Billing Specialist to join the firm and become an integral part of our Accounting Department. The Senior Billing Specialist will be encouraged to take ownership of the full billing cycle for their assigned attorneys and clients. The majority of our billing process is electronic from pre-bill generation and editing to invoice submissions using multiple software platforms.

Requirements

Experience with legal billing and electronic billing required
Proficiency in Microsoft Office required with proven Excel skills
High school diploma required
Basic knowledge of accounting principles
Strong written and oral communication skills
Detail oriented, strong organizational skills, and ability to balance multiple tasks with proven strong time management skills
Ability to work independently and collaboratively in a fast-paced environment
Experience maintaining confidentiality of financial data

Nice To Haves

Experience with Aderant Expert accounting software strongly preferred
Experience with Pre-bill Manager and Expert Image preferred
Bachelor’s degree in Accounting, Finance or related field preferred

Responsibilities

Manage the billing process start to finish for a portfolio of assigned attorneys and clients following firm and client guidelines
Set up and maintain client billing rules and codes and timekeeper rates
Manage fee arrangements and rate sets for assigned billing attorney clients
Monitor volume discounts based on thresholds reached
Run paperless pre-bills monthly or on-demand
Edit and adjust pre-bills according to attorney instructions and client guidelines
Post invoices to various e-billing systems which may require editing Ledes files
Automate invoices on BillBlast and track status of bills submitted, identify issues, and work to address rejections and reductions
Establish working relationships with e-billing site vendors; make certain all timekeepers and rates are up-to-date on the sites; submit timekeepers and rates for approval as needed
Submit non-electronic invoices by e-mail or mail
Ensure proper backup is included with invoice submissions
Resolve invoice disputes and fully submit all invoices on a timely basis
Assist the collections team regarding outstanding and/or short paid invoices
Prepare and submit client accruals and other reports
Assist billing attorneys with special reporting and various client reports
Create and maintain internal client billing instructions documentation
Train billing attorneys and assistants in policies and procedures for processing bills within Aderant Expert and Pre-bill Viewer
Perform research and respond to inquiries from billing attorneys, clients, and others as requested
Maintain full working knowledge of the Firm’s billing functions
Communicate situations as they arise that may require follow-up, such as rate issues, delays in billing, difficult requests, etc.
Assist the Billing Manager and Assistant Billing Manager as needed
Assist with other administrative tasks and special projects as needed