Senior Billing and Collections Analyst

Körber Group • Pine Grove Township, PA

1d • Hybrid

About The Position

The Senior Billing & Collections Analyst is responsible for managing and optimizing the end-to-end order-to-cash process across project and service-based business portfolios. This role ensures accurate and timely invoicing, effective collections, cash application, credit management, and receivables governance while driving achievement of billing and cash flow objectives. The position serves as a key partner to Project Controlling, Operations, Supply Chain, Treasury, Accounting, the Shared Services Center, and customers to improve working capital performance, strengthen financial controls, and establish scalable order-to-cash processes.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 10 years of progressive experience in accounts receivable, billing, collections, credit management, project accounting, or order-to-cash operations
• Advanced knowledge of billing, accounts receivable, collections, credit management, cash application, and end-to-end order-to-cash processes, with demonstrated experience managing invoicing and collections in project-based, engineering, manufacturing, industrial, technology, or solutions-oriented organizations
• Advanced proficiency in SAP FI/AR and SD Billing is required
• Advanced Microsoft Excel proficiency, including complex reconciliations, financial analysis, forecasting, large data set management, and analysis of working capital metrics such as DSO and aging
• Demonstrated ability to develop, implement, standardize, and continuously improve financial processes, controls, operating procedures, and operational frameworks while maintaining effective day-to-day execution
• Strong analytical, problem-solving, and decision-making skills, including the ability to identify process inefficiencies, determine root causes, implement sustainable solutions, manage customer escalations and reconciliations, and support cash flow forecasting and financial performance management
• Excellent verbal and written communication, negotiation, stakeholder management, and customer relationship skills, with proven ability to collaborate effectively across Sales, Customer Service, Operations, Shared Services/Global Business Services, and other cross-functional teams while managing competing priorities and delivering results in a fast-paced, deadline-driven environment.
• Ability and willingness to travel domestically and internationally as required by business needs, including the ability to obtain and maintain required travel documentation (including a valid passport, where applicable) and lawfully enter and exit the United States and other required countries. Must be able to fulfill the travel requirements of the role without legal or regulatory restrictions that would prevent or limit required travel.
• Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Nice To Haves

• Experience with SAP PS/CO, project-based billing, project revenue recognition, and milestone-driven contract structures is preferred
• Power BI or other business intelligence and reporting tools experience is preferred
• Experience supporting ERP implementations, order-to-cash transformations, or process standardization initiatives is preferred
• Experience in multi-entity, multi-currency, or international environments is preferred

Responsibilities

• Own the end-to-end order-to-cash cycle for assigned projects and service contracts, including billing, accounts receivable, collections, payment application, cash allocation, account reconciliation, and credit management
• Lead the development, implementation, and continuous improvement of billing and collections processes, procedures, controls, escalation paths, and governance frameworks to ensure a scalable, efficient, controlled, and auditable receivables environment
• Drive monthly and quarterly invoicing objectives by managing billing pipelines, validating billing readiness, forecasting invoicing activity, and proactively resolving upstream issues. Partner with Project Management, Operations, Supply Chain, and other stakeholders to remove billing roadblocks and ensure invoiceable milestones are converted to revenue timely and accurately
• Maintain the integrity, accuracy, and alignment of customer, contract, billing, and accounts receivable data across financial and operational systems by establishing validation controls, monitoring data quality, and resolving data discrepancies
• Manage customer account portfolios and collection activities by resolving payment issues and disputes, negotiating payment commitments, monitoring aging, and developing strategies to improve cash conversion, recoverability, and working capital performance. Lead credit and receivables risk management activities, including credit assessments, credit limit reviews, exposure monitoring, bad debt analysis, and risk mitigation actions
• Develop and maintain cash collection forecasts, receivables analyses, and performance reporting, providing actionable insights into billing performance, collection trends, cash flow expectations, aging exposure, service levels, key performance indicators, and other working capital metrics
• Perform and oversee complex customer account, Statements of Account, accounts receivable subledger, and general ledger reconciliations. Investigate, resolve, and document discrepancies in accordance with company policies and accounting requirements. Serve as the primary interface for billing, collections, and receivables matters with customers, Shared Services Center teams, and internal stakeholders, establishing accountability, monitoring performance, and driving issue resolution and escalations
• Support internal and external audits by maintaining comprehensive process documentation and complete, accurate records; ensure control and policy compliance across order-to-cash activities; and perform other duties as assigned

Benefits

• Flexible work environment that supports work-life balance
• Paid time off for parental leave
• 22+ days off for personal time and holidays
• Medical, dental, and vision insurance plans with FSA or HSA options
• 401(k) plan with a company match up to six percent
• Company-paid benefits including vision insurance, short and long-term disability and basic life insurance plans
• Educational and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior