Senior Billing Analyst

Fetch

1d • Remote

About The Position

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: Fetch is seeking a skilled and detail-oriented Senior Billing Analyst to support and strengthen our Financial Operations team. This role applies developing professional expertise to manage and execute complex billing activities while adhering to company policies and procedures. The Senior Billing Analyst works on problems of moderate scope, requiring analysis across contracts, usage data, billing systems, and financial records. This individual exercises judgment within established policies and procedures, partners closely with cross-functional teams, and contributes to process improvements that enhance billing accuracy, cash flow predictability, and operational scalability This role operates with some oversight and guidance, receiving general instructions on routine work and more detailed direction on new or complex assignments. The ideal candidate is open to learning, comfortable with ambiguity, and motivated to grow within a fast-paced environment. This is a full-time role that can be held from one of our US offices or remotely in the United States.

Requirements

• Bachelor’s degree required, preferably in Accounting, Finance, Business, or a related field.
• 2+ years of experience in billing, revenue operations, accounting, or financial operations.
• Excellent verbal and written communication skills.
• Experience supporting month-end, quarter-end, and year-end close processes and audit preparation.
• Proficiency in Excel, including basic formulas and analytical tools.
• Experience working with ERP, billing, or AR systems.

Responsibilities

• Interpret complex revenue generating agreements, including revenue share, usage-based billing, prebills, credits, true-ups, and custom pricing structures.
• Support the setup, maintenance, and optimization of billing configurations, schedules, and partner-level preferences within Fetch’s billing system.
• Perform account reconciliations to validate billed amounts against system data, contractual terms, and financial records.
• Ensure billing data accuracy, completeness, and integrity across systems to support reliable AR balances and cash forecasting.
• Follow company accounting and billing policies to meet audit standards, financial controls, and compliance requirements.
• Collaborate with crossfunctional teams and with external Partners to gather billing inputs, resolve discrepancies, and improve end-to-end billing execution.
• Maintain and update billing-related Standard Operating Procedures (SOPs) to ensure consistency, accuracy, and scalability.

Benefits

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees