Senior Billing Analyst

Hightower•Chicago, IL

2d•$95,000•Hybrid

About The Position

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Your Future Team As a Senior Billing Analyst, you will be responsible for assisting with the accurate onboarding and termination of accounts related to advisory fee billing. You will report to the Manager, while also working closely with two analysts. You will play a pivotal role in executing processes and protocol, while working closely with other departments, as well as cross-functionally to execute the team’s goals. Together, this team will support ongoing reporting & analysis, account terminations, and integration activities. This team will also help manage risk, integrate new advisor teams, enhance financial controls, and contribute to the achievement of the organization.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field
5+ years of experience as a Billing Analyst or similar role
Strong understanding of billing principles, financial analysis, and relevant software applications
Proficiency in billing operations and related accounting systems (e.g. Envestnet Wealth Management software, Black Diamond, etc.)
Exceptional attention to detail and accuracy in data analysis and reporting
Strong organizational skills
High level of proficiency in Microsoft suite, including Excel (pivot tables, v-lookup, etc.), Word, Outlook
Effective communication and interpersonal skills to collaborate with diverse teams and interact with clients professionally
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Nice To Haves

Financial services industry and RIA experience preferred

Responsibilities

Compile quarterly termination analyses to identify and remediate accounts eligible for refunds. Communicate findings to advisor teams and prepare supporting documentation for final assessments.
Communicate and collaborate effectively with advisor teams to ensure alignment and support across the termination process.
Assist with processing of account terminations, ensuring precise calculations and processing of fees and refunds for clients.
Perform billing test runs and conduct detailed analyses for onboarding advisory businesses, ensuring accurate establishment of fee attributes and proper system setup
Respond to advisor team inquiries regarding billing and provide resolution.
Maintain accurate and organized integration and billing onboarding/termination records, supporting documentation, and audit trails to facilitate internal and external audits.
Support project-based initiatives by ensuring data integrity and accuracy throughout all phases of the project.
Foster a collaborative and inclusive work environment that encourages teamwork, accountability, and innovation.
Assist in governing, adhering, and reporting on internal controls and procedures to maintain regulatory standards, ensure compliance, and reduce errors. Track and support remediation.

Benefits

Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
Mother’s lounge onsite
Flexible PTO plan
Hybrid work schedule (minimum of 3 days in office)
Free brand-new gym in the Chicago office
401k matching plan
HSA employer contributions
Student loan assistance
Pet insurance
Base salary of up to $95,000 plus discretionary bonus (exact base salary amount will be dependent on experience)