Senior Billing Analyst

Hightower•Chicago, IL

6d•$80,000•Hybrid

About The Position

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). As a Senior Billing Analyst, you will be responsible for executing billing processes such as billing calculations, custodian submissions, and reconciling fees processed. You will also be responsible for ensuring accuracy, efficiency, and compliance with company policies and relevant regulations related to billing. You will play a crucial role in optimizing billing procedures, analyzing financial data, resolving billing discrepancies, and providing valuable insights to support decision-making within the organization. This role will require cross-functional collaboration with various teams within Hightower as well as directly with financial advisors and field professionals.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field
5+ years of experience as a Billing Analyst or similar role
Financial services industry and RIA experience
Strong understanding of billing principles, financial analysis, and relevant software applications
Proficiency in billing operations and related accounting systems (e.g. Envestnet Wealth Management software, Black Diamond, etc.)
Exceptional attention to detail and accuracy in data analysis and reporting
Proficiency in Microsoft suite, including Excel (pivot tables, v-lookup, etc.), Word, Outlook
Effective communication and interpersonal skills to collaborate with diverse teams and interact with clients
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Responsibilities

Assist with the end-to-end billing process, ensuring accurate fee processing to clients
Review and support the implementation & continuous improvement of billing procedures to maintain regulatory controls, enhance efficiency, and reduce errors
Review billing calculations and resolve discrepancies to ensure accuracy and completeness of billing information
Work directly with various custodians to process fees/refunds
Analyze financial data related to billing, receivables, and collections to identify trends, variances, and opportunities for improvement
Reconcile cash collections against transactions in the general ledger and bank accounts by working cross-functionally
Optimize revenue collection through tracking and executing upon Accounts Receivable policy
Serve as a point of contact for billing inquiries, effectively communicating with clients, internal stakeholders, and cross-functional teams, while maintaining SLAs
Maintain accurate and organized billing records, supporting documentation, and audit trails to facilitate internal and external audits
Collaborate with cross-functional teams to resolve issues and support the implementation of process improvements to increase productivity and reduce manual efforts
Ensure compliance with company policies, industry standards, and regulatory requirements in all billing activities
Manage workload effectively, prioritize activities, and deliver work within established timelines.

Benefits

Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
Mother’s lounge onsite
Flexible PTO plan
Hybrid work schedule (4 days in office)
Free brand-new gym in the Chicago office
401k matching plan
HSA employer contributions
Student loan assistance
Pet insurance
Base salary of up to $80,000 plus discretionary bonus (exact base salary amount will be dependent on experience)