Senior Billing Analyst

Snowflake•Dublin, CA

8d•Hybrid

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We are seeking a highly motivated and detail-oriented Senior Billing Analyst to join our finance team. The ideal candidate will have five or more years of progressive experience in complex billing environments, possess a deep understanding of billing processes, revenue recognition principles, and financial systems, and demonstrate strong analytical and problem-solving skills. This role is critical in ensuring the accuracy and timely delivery of customer invoices, managing billing-related projects, and providing key insights to support financial reporting and operational efficiency. This role is a hybrid position and can be based in Dublin, CA or Menlo Park, CA.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Minimum of five (5) years of progressive experience in a high-volume, complex corporate billing or revenue accounting function.
Advanced proficiency in Excel (VLOOKUPs, Pivot Tables, complex formulas) and ability to manage and analyze large data sets.
Exceptional attention to detail and accuracy, with a commitment to high-quality output.
Strong analytical, critical thinking, and problem-solving abilities.
Excellent verbal and written communication skills, with the ability to clearly articulate complex billing concepts to both finance and non-finance audiences.
Proven ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
Experience with internal controls and SOX compliance is a plus.

Nice To Haves

Expert-level knowledge of Salesforce and Workday is preferable.
Experience in the Technology, SaaS, industry is highly desirable.

Responsibilities

Manage the end-to-end billing cycle for complex contracts, recurring services, and usage-based models, ensuring strict adherence to contractual terms and company policies.
Review, validate, and process high-volume, multi-component invoices accurately and efficiently, often involving multiple entities, currencies, and tax jurisdictions.
Perform detailed reconciliation of billing data between operational systems and to ensure data integrity and accurate revenue recognition.
Research and resolve complex billing discrepancies, payment issues, and customer queries promptly and professionally.
Ensure compliance with revenue recognition standards and internal controls (SOX compliance).
Identify, recommend, and implement improvements to billing processes, systems, and controls to enhance efficiency, scalability, and accuracy.
Lead the testing and implementation of system upgrades or new financial modules impacting the billing function.
Develop and maintain comprehensive documentation for billing procedures, internal controls, and system configurations.
Collaborate with Sales, Revenue Operations, and IT teams to ensure contract terms are accurately set up for billing and system integration.
Serve as a subject matter expert (SME) for all billing-related inquiries and projects.
Mentor and provide guidance to junior billing staff, assisting with complex transactions and issue resolution.
Assist with month-end and quarter-end close activities, reconciliations, and supporting documentation for audits.
Participate in cross-functional initiatives focused on standardization and financial system optimization.