Senior Billing Analyst

Fiserv•Alpharetta, GA

1d•Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role: As a Senior Billing Analyst in Finance Shared Services, you ensure accurate, timely billing and revenue reconciliation for complex client contracts. You collaborate with Finance, Operations, and Sales to interpret agreements, configure billing, and resolve issues while strengthening financial controls. You also drive continuous improvement by evaluating workflows and implementing intelligent automation to enhance client experience and business outcomes.

Requirements

4+ years of accounting and/or billing experience
Advanced proficiency in Microsoft Excel (pivot tables, XLOOKUP, and formula creation)
Bachelor’s degree in Accounting, Finance, or a related field, or equivalent combination of education, related experience and military.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Demonstrated experience analyzing contract fees and payment terms to validate billing accuracy and contractual alignment.
Experience communicating directly with clients addressing invoice-related inquiries.
Experience with SAP enterprise resource planning (ERP) billing and revenue processes.
Experience designing or leveraging automation/workflow tools (e.g., Power BI or Alteryx).
Experience establishing governance and change adoption practices for new AI tools (e.g., Microsoft Copilot).

Responsibilities

Own end-to-end revenue assurance for an assigned client group, including contract setup, data preparation, invoice generation, reconciliation, and variance analysis.
Interpret contract terms and pricing schedules; set-up billing rules and validate data to produce accurate invoices and supporting documentation.
Apply artificial intelligence (AI) solutions such as Microsoft Copilot and Power BI to streamline invoice creation, contract analysis, and data extraction.
Identify inefficiencies in current workflows; design and implement scalable, system-supported solutions using advanced analytics and intelligent automation.
Monitor billing exceptions and controls; investigate discrepancies and drive issue resolution.
Support annual audit and quarterly review requests by assembling evidence, addressing inquiries, and implementing control improvements.
Create, update, and maintain standard operating procedures to capture process changes and enable consistent execution.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.