SENIOR BILLING & ACCOUNTS SPECIALIST, Research Finance & Property Management

Boston University•Boston, MA

36d•$72,000 - $83,000•Hybrid

About The Position

This position is responsible for preparing, submitting, and tracking sponsor invoices, researching and resolving payment discrepancies, and generating financial reports. The role involves interpreting complex award terms, utilizing SAP for various financial functions, and collaborating with internal and external stakeholders to ensure accurate cash recovery and compliance with regulations. Additionally, the specialist will provide customer service, contribute to training, and partner with management on strategic projects to improve operational efficiency.

Requirements

Experience with SAP
Experience with invoice creation and posting
Experience with A/R subledger analysis
Experience with dunning and collections
Experience with cash application review
Experience with portfolio-level reporting
Understanding of federal and non-federal regulations related to billing and collections
Ability to interpret complex award and contract terms
Excellent customer service skills
Strong analytical and problem-solving skills

Nice To Haves

Experience in Research Finance
Experience with Property Management

Responsibilities

Prepare, submit, and track sponsor invoices (cost‑reimbursable, milestone and other award types) across agency portals.
Research, analyze, and resolve short payments, overpayments, unapplied cash, and sponsor discrepancies.
Actively monitor aging and follow up on delinquencies through to final resolution.
Investigate complex payment issues including partial payments, denied costs, sponsor offsets, and timing differences.
Coordinate with sponsors, central offices, and internal stakeholders to achieve full and accurate cash recovery.
Generate and analyze monthly unbilled and A/R reports, surface risks, trends, and actionable insights for management.
Review and recommend write‑offs with full justification and supporting documentation.
Present packages to Research Financial Operations management for approval.
Review and interpret complex award and contract terms (federal, non‑federal, industry, and foundation) to ensure sponsor‑compliant invoicing and reporting.
Apply evolving federal and non‑federal regulations and assess downstream billing and cash impact.
Use SAP to its fullest extent, including invoice creation and posting, A/R subledger analysis, dunning and collections, cash application review, and portfolio‑level reporting.
Identify root causes of aged or problematic receivables and assist management in recommendations to standardize SOPs for billing and collections to drive consistency and scalability.
Provide excellent customer service to PIs, administrators, and central partners.
Proactively communicate status, issues, and resolutions.
Contribute to training and dissemination of policy updates.
Partner with management on strategic and data‑driven projects to advance departmental goals and operational efficiency.