Senior Benefits Account Manager

Benbase•Bartlett, IL

3d•Remote

About The Position

Benbase is seeking a Senior Account Manager to lead strategic client relationships and deliver exceptional benefits consulting. This role involves balancing hands-on execution with strategic consulting, acting as a trusted advisor to clients. The Senior Account Manager will guide clients through renewals, manage complex benefits challenges, and provide innovative solutions. The position offers the opportunity to work with cutting-edge AI-powered tools and automation, collaborate with growth-focused clients, and mentor the Account Management team. This role is crucial in shaping service delivery standards and contributing to Benbase's growth.

Requirements

7+ years of benefits consulting experience
5+ years of independently managing accounts
Active life & health insurance license
Bachelor's degree or equivalent
Deep knowledge of benefit products, funding structures, and compliance
Proficient with benefits platforms and AI/automation tools
Strong analytical and financial acumen
Strategic consulting and problem-solving skills
Exceptional communication skills (executive presentations, public speaking)
Executive relationship building with a track record of retention
Detail-oriented with a commitment to accuracy
Self-motivated with strong independent judgment
Adaptability and enthusiasm for innovation
Candidates must be based in California
Recent experience supporting California-based employer groups of 50-500 employees

Nice To Haves

Spanish fluency is a big plus
Bilingual (English/Spanish) preferred; fluency in Spanish is highly desirable

Responsibilities

Lead a portfolio of 20-40 complex clients through the full benefits lifecycle, including renewal strategy, carrier negotiation, compliance management, and open enrollment.
Design innovative solutions informed by data and market trends.
Foster executive-level relationships and serve as the trusted advisor.
Develop and present strategic deliverables, such as renewal presentations, financial reporting, member education, and compliance management.
Collaborate cross-functionally to leverage technology, streamline workflows, and enhance client experience.
Mentor Account Managers through active coaching and knowledge sharing.
Partner with leadership to refine workflows, implement process improvements, and drive service delivery excellence.