Senior Benefit Advisor
About The Position
S&A Group is growing its team and seeking qualified professionals for a Senior Benefit Advisor role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process. This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth. About S&A Group S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.
Requirements
- Experience in telesales, customer service, account management, or client support preferred
- Strong communication, interpersonal, and phone skills
- Organized, dependable, and detail-oriented
- Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
- High school diploma or GED required
Responsibilities
- Communicate with prospective and current clients by phone
- Explain service and benefit options clearly and professionally
- Assist clients with account-related inquiries, updates, and billing concerns
- Recommend suitable solutions based on client needs
- Accurately document client interactions and maintain records
- Follow company procedures, workflows, and communication standards
Benefits
- Performance-based compensation
- Additional bonus opportunities available
- Performance based company trips
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
