Senior Behavioural Scientist

Intact FCMontreal, QC
Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Do you have a keen interest in how people behave and make decisions? Are you an expert at infusing organizations with behavioral insights? Are you looking to improve the lives of millions of Canadians? We've got the perfect opportunity for you! As a Behavioral Scientist, you will integrate behavioral science into our marketing strategies optimizing for business and user outcomes. Reporting to the Manager, Behavioural Science, your main responsibilities are to leverage behavioural science concepts to achieve our business goals, identify new opportunities and find innovative ways to deliver exceptional experiences. Apply behavioural science to all aspects of projects, including statistical testing, data modeling and final report and presentations. Develop intervention strategies and produce tangible solutions in collaboration with other teams. Produce in-house behavioural models to help understand and influence customer behaviours. Execute user research, with strong focus on quantitative methods, including randomized controlled trials. Apply statistical analysis and interpret data in order to generate actionable insights related to business outcomes, customer needs and patterns of behaviours. Maintain deep familiarity with academic literature, emerging trends and recent achievements in Behavioural Science to develop new hypotheses. Work closely with different teams (Design, Analytics, Data Lab) in order to produce recommendations and inform design solutions. Promote and infuse behavioural science across the organization.

Requirements

  • Master’s or PhD strongly preferred in Psychology and its subdisciplines such as cognitive, organisational & industrial, or social psychology, in Behavioural Economics, Human Factors/Human Computer Interaction or related field.
  • At least 5 years of experience in a similar role and experience in business applications.
  • Ability to communicate highly specialized information in an understandable manner.
  • Expertise in qual + quantitative research methods, including statistical analysis.
  • Proficiency in data analysis using relevant tools (e.g. SPSS, R, Python and Excel) is an asset.
  • Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required, but must have authorization to work in Canada.
  • Analytical, curious and creative.
  • A team player who thrives in a collaborative environment and can provide and receive constructive feedback.
  • Proactive, comfortable working within a self-directed culture and navigating ambiguity.
  • An effective communicator, engaging presenter and compelling storyteller.
  • Comfortable with interacting at different levels in the organization, from peers to senior management.

Responsibilities

  • Leverage behavioural science concepts to achieve our business goals, identify new opportunities and find innovative ways to deliver exceptional experiences.
  • Apply behavioural science to all aspects of projects, including statistical testing, data modeling and final report and presentations.
  • Develop intervention strategies and produce tangible solutions in collaboration with other teams.
  • Produce in-house behavioural models to help understand and influence customer behaviours.
  • Execute user research, with strong focus on quantitative methods, including randomized controlled trials.
  • Apply statistical analysis and interpret data in order to generate actionable insights related to business outcomes, customer needs and patterns of behaviours.
  • Maintain deep familiarity with academic literature, emerging trends and recent achievements in Behavioural Science to develop new hypotheses.
  • Work closely with different teams (Design, Analytics, Data Lab) in order to produce recommendations and inform design solutions.
  • Promote and infuse behavioural science across the organization.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Pension offerings provide flexibility and long-term security for our employees beyond their careers.
  • Defined benefit pension plan
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