Senior Backend Engineer
About The Position
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. As a Senior Backend Engineer on the Booking Engine squad, you'll implement new architectures, features, and best practices to scale the Cloudbeds platform, contributing to our ongoing move toward a service-oriented architecture using modern SaaS and AWS technologies across the stack. You'll work on systems where correctness, latency, and resilience under load are core to the job, not afterthoughts. Your goal is to deliver an exceptional experience to customers around the world, with quality, performance, and scalability top of mind. This role is part of the Booking Engine Squad, the team behind the guest-facing reservation experience that powers direct bookings for tens of thousands of Cloudbeds properties worldwide. Direct bookings are one of the most valuable channels we can win for a property, and we're constantly building new and innovative ways to help them capture that demand, from richer customization to entirely new booking experiences. It sits on the revenue-critical path, so speed, reliability, and getting the details right directly shape whether a guest completes a booking. It's one of our highest-leverage products, and if you want to own real software used around the world, this is a great team to build on.
Requirements
- 5+ years of PHP web application software engineering experience
- Expert knowledge of relational databases, indexing, and searching technologies
- Experience with API-driven design and development
- Good product sense and empathy for our customers
- Solid Git fundamentals, including workflows and actions
- Strong knowledge of and a passion for software best practices, design patterns, and testing, including test automation across unit, integration, and end-to-end levels
- Excellent problem-solving and debugging skills
- Strong communication, teamwork, and collaboration, with a real sense of ownership and good time management
- Passionate about agile practices and continuous improvement
- Business-level English fluency, verbal and written
- Experience identifying and improving application performance
Nice To Haves
- Experience with PHP frameworks (Laravel or Symfony)
- Experience with cloud infrastructure and containerization (Docker, Kubernetes, AWS)
- Experience designing and building microservices
- Experience working with AI coding tools like Claude Code
- Experience working with a remote-first, globally distributed team
- Experience with Jira, Confluence, and GitHub
- Travel industry experience (a plus, but definitely not required!)
Responsibilities
- Design and implement features and improvements in PHP
- Design and build the APIs and integrations the booking flow depends on
- Model and evolve the data behind availability, pricing, and reservations
- Own the performance, scalability, and reliability of our services at scale
- Contribute to the ongoing initiative to migrate our core platform into microservices and event-driven services
- Lead discussions on complex technical concepts and requirements with both technical and non-technical stakeholders, drive technical decisions, and contribute to the backend architecture group
- Write clean, well-tested, well-documented, and elegant code, including documentation for new and existing areas of our application
- Collaborate with cross-functional teams to plan, build, and ship high-quality features
- Mentor team members through pair programming and code reviews
- Re-architect and refactor existing systems, and help design the long-term vision for our technology and component architectures
- Advocate for engineering best practices, quality, and test automation across our code and processes
Benefits
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra long weekend every month
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
