Senior Baan Platform Architect

Johnson Controls•Concord, ON

2d•$110,000 - $140,000

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. We are seeking an experienced Baan ERP Admin Support Consultant to join our dynamic team. The ideal candidate should be able to manage and maintain various Baan IV, ERP LN FP3 and LN 10.4 ERP instances, ensuring their stability, performance, and system security, including tasks like installation, configuration, patching, and troubleshooting. Candidate should also handle User Access Management.

Requirements

Bachelor’s degree in Computer Science or Information Technology.
15+ years of experience working with Baan Admin Support.
Strong knowledge of Baan ERP architecture and technologies (Baan IV, Baan Va/Vb, ERP LN FP3 and LN 10.4 ERP).
Experience with Oracle database administration (SQL, PL/SQL).
Familiarity with operating systems (e.g., Linux, Unix).
Knowledge of identity management, networking and security concepts.
Excellent problem-solving skills and attention to detail. Ability to diagnose and resolve technical issues and provide effective solutions.
Excellent communication and collaboration abilities to work with application teams and business users.

Nice To Haves

Experience with Baan Dynamic Enterprise Modeler is a plus.
Knowledge of shell scripting is a plus.
Experienced with SDLC/Agile

Responsibilities

Install, configure, and maintain Baan IV, ERP LN FP3 and LN 10.4 ERP applications.
Monitor system health, performance, and resource utilization.
Perform routine maintenance tasks, including patching, upgrades, and cloning.
Troubleshoot and resolve platform issues, ensuring minimal downtime.
Manage user access and security controls.
Work with DBA team to manage Oracle and/or SQL Servers database connectivity supporting Baan ERP applications.
Perform database backup planning and disaster recovery planning.
Optimize database performance, identifying and resolving bottlenecks.
Work with development and DBAs teams to optimize queries, indexes, and overall system performance.
Provide support for Baan ERP applications, addressing user issues and service requests.
Collaborate with development teams to deploy solutions to Test and Production environments.
Develop and maintain technical documentation.
Adhere to security policies and procedures.
Support Internal and External Audits with requested data collection and take corrective actions in case of audit findings.
Work closely with other IT teams, such as DBAs, Windows Admins, Unix admins and middleware teams.
Provide technical support for Baan ERP applications, resolving platform related issues and incidents, and ensuring smooth system operation.
Mentor junior consultants, providing guidance and support. Contribute to the development of best practices and processes.