Senior AV Specialist

Zones.•Washington DC, DC

3d•Onsite

About The Position

Zones LLC is seeking a Senior AV Specialist for a 6-month contract-to-hire position in Washington DC. This role focuses on providing high-quality, onsite support for enterprise conference rooms, executive meeting spaces, and collaboration environments. The ideal candidate is a hands-on professional capable of independently managing AV support, troubleshooting complex issues, and delivering exceptional service to business leaders and stakeholders. The position operates within a fully onsite corporate office environment with high interaction with executives and business leaders. Occasional after-hours support for critical meetings or events may be required, along with moderate lifting of AV equipment.

Requirements

6-8 years of hands-on AV experience in a corporate or enterprise environment
Strong experience supporting conference rooms, executive boardrooms, and collaboration spaces
Advanced troubleshooting skills across audio, video, control systems, and signal flow
Proven experience with Crestron and/or Extron control systems
Deep familiarity with enterprise video conferencing platforms
Ability to operate independently and make real-time decisions during meetings
Strong communication and customer service skills, especially with senior stakeholders
Comfortable working in fast-paced, high-expectation corporate settings
Q Sys (Designer)/Zoom Room/Teams Room experience required
Videography/photography experience exp.
Postproduction exp.
Podcast exp.
Event production exp.
Zoom Production Studio exp.
Social media/Digital marketing exp.

Nice To Haves

Crestron and/or Extron certifications
Experience supporting executive leadership teams
Exposure to networked AV systems
Experience supporting hybrid or large-scale corporate meetings

Responsibilities

Provide day-to-day onsite AV support for corporate conference rooms and executive meeting spaces
Independently set up, operate, and troubleshoot audio-visual systems for meetings, presentations, and hybrid collaboration sessions
Support video conferencing platforms including Microsoft Teams, Zoom, and WebEx
Configure, operate, and troubleshoot AV control systems such as Crestron and Extron
Deliver white-glove AV support for executives and high-visibility meetings
Serve as the primary point of contact for AV incidents during meetings and events
Proactively identify and resolve AV issues to minimize downtime
Partner with IT, facilities, and workplace services teams to ensure consistent AV performance
Document room configurations, known issues, and resolution steps
Provide limited after-hours or on-call support as required for critical meetings