Senior AV Project Manager

Diversified•Toronto, ON

1d•Hybrid

About The Position

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Requirements

A minimum of 5+ years of experience in systems integration is required, with 5+ years in project management.
Deep knowledge and experience with media and entertainment or broadcast systems.
Knowledgeable of low voltage electrical projects.
Strong financial background in project cost accounting is required.
The Senior Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
Strong verbal and written communication skills.
Supervisory and people skills.
Great people leadership skills are required.
Has a high level of both written and verbal communication skills.
Focused on clients and able to understand how they can use technology from Diversified to meet their business needs.
Approachable; works well on teams. Is a natural leader.
Delegates effectively.
Good at setting and managing people’s expectations.
Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
Excellent at planning.
Forecasts and manages risks.
Problem solver who can remain effective in tense situations.
Employee must possess a valid driver’s license in their state of residence.

Nice To Haves

Associates/Bachelor's degree PREFERRED or equivalent experience.
A PMP certification from the Project Management Institute.
Other relevant certifications may be required or preferred based on the technology focus of the position.

Responsibilities

Responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases for media and entertainment organizations, as well as corporate entities.
Overseeing, and performing project management functions on all projects, budgets and scopes.
Acting as the person responsible on their assigned projects and have direct control over all project activities.
Mentoring other Project Managers with the company.
Providing direction to a wide range of internal and external personnel.
Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects.
Completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.
Managing projects and communicating with all project stakeholders.
Following and helping to improve the established Diversified processes.
Developing a strong long-term relationship with the client as the primary interface.
Managing the client relationship, including expectations, communications and satisfaction.
Providing clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
Coordinating all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
Providing support and assistance to team members as needed in order help them be successful and get the job done.
Ensuring appropriate and frequent communication between stakeholders.
Resolving destructive conflict.
Designing, planning, and coordinating work teams with regard to installation projects.
Assuming ownership of individual projects and assignments.
Establishing and maintaining communication with Account Executives, Directors, engineers, installation technicians, subcontractors, clients, etc.
Developing and communicating project updates as required.
Providing constant monitoring of labor, equipment and materials budgets.
Providing and/or directing technical and administrative support to project team members.
Developing and maintaining all related project schedules.
Performing field verification of prospective work site.
Documenting all issues with site and keeping everyone informed of potential issues and solutions.
Coordinating all drawings and documentation between all internal and external stakeholders.
Facilitating and directing design reviews to assure proper documentation in the field.
Coordinating all system programming and final checkout of systems.
Providing punch-list of remaining tasks after substantial completion.
Contracting with contractors and other trades when necessary.
Monitoring status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
Ensuring quality and continuous improvement.
Coordinating training & turnover of projects to client, service department, & sales.
Taking full ownership of project: acting as the single point of responsibility and accountability for the project.
Ensuring schedule performance, quality of solution delivered to client, and client satisfaction.
Managing and reporting on the project’s financials, including ensuring budget performance and profitability.
Ensuring timely and correct billings to client.
Demonstrating proactivity, responsiveness, and follow through.
Communicating decision options to stakeholders and managing those decisions.
Maintaining and wearing appropriate PPE as the job and tasks require it.
Ensuring hazards are addressed and rectified in a timely manner.
Participating in incident investigations and reporting.
Conducting safety walk-throughs on project sites.
Preparing safety paperwork as needed including but not limited to JSA, and Site safety Plans.