Senior AV Integration Technician

ET Group • Toronto, ON

2d • CA$80,000 - CA$95,000 • Onsite

About The Position

ET Group is seeking a Senior AV Integration Technician to provide advanced technical leadership and oversight across projects. This role ensures system quality, supports field teams, and drives successful project execution from installation through commissioning and closeout. ET Group is a pioneer in asynchronous work, designing and integrating cutting-edge audiovisual (AV) solutions for enterprise and government clients, and is recognized as one of the top workplaces in Canada.

Requirements

• Minimum 4 Years Audio Visual Integration experience
• Extensive experience with Crestron, Biamp, QSYS and Video conferencing platforms (Cisco, Microsoft, Zoom, Google Meet) and additional Audio Visual platforms and technologies
• G class License
• Personal vehicle for daily travel between client sites
• Proof of Insurance
• Avixa CTS (Required)
• Crestron P101 (Required)
• Tesira: AV Processing and Distribution - Design Level 02 (Required)
• Tesira: AV Processing and Distribution – Software Programming LVL 02 (Requred)
• Qsys: Level 2 and Control 101 (Required)
• Netgear Level 2 (Required)
• Dante Level 2 & 3 (Required)

Nice To Haves

• Crestron IVC-E
• Netgear Level 3 (Recommended)

Responsibilities

• Lead complex or high-priority installations, ensuring alignment with SOW, BOM, and drawing packages and compliance with ET standards, AV best practices, and client expectations.
• Act as primary on-site technical authority for system integration, commissioning, performance validation, and troubleshooting — proactively identifying and resolving technical issues, deficiencies, and risks.
• Review project documentation prior to deployment and assist in planning and sequencing of installation activities to identify scope gaps, site risks, and implementation concerns.
• Oversee and support Technicians, Installers, and Junior Installers in executing project tasks.
• Coordinate with PMs, Production, and other trades to maintain project alignment and progress.
• Support escalations and provide field expertise on challenging projects and service issues.
• Validate and complete accurate as-built and closeout documentation prior to hand off, and log daily time billing.
• Deepen expertise in advanced AV systems, including complex integrations, control systems, and networked AV.
• Strengthen leadership in mentoring, coaching, and developing field team members while managing multiple priorities and supporting broader team performance.
• Develop strategic thinking around project execution, risk mitigation, and operational efficiency.
• Improve cross-functional collaboration with Engineering, Programming, and Project Management.
• Pursue advanced certifications and specialized manufacturer training.
• Contribute to refining and defining standards, workflows, and best practices.
• As project and business needs evolve, support the broader team by applying and expanding skills beyond core responsibilities.

Benefits

• Comprehensive medical and dental coverage
• Yearly bonus
• 3 weeks of paid vacation in your first year, with additional days accrued for tenure
• 6 personal paid and 4 unpaid emergency leave days
• Personal development opportunities with 20 days allocated for training and skill enhancement
• Extensive onboarding, mentoring, and growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed