Senior AV Engineer

Paul Hastings•New York, NY

2d•$116,000 - $150,500•Onsite

About The Position

We have an opening for a Senior AV Engineer. The Senior AV Engineer is responsible for designing, implementing, supporting, and continuously improving enterprise audiovisual systems, conference-room technology, video collaboration environments, and meeting-space experiences. This role serves as the senior technical resource for AV architecture, room standards, video conferencing platforms, control systems, audio performance, camera/display quality, and end-user meeting reliability. The engineer partners with IT, Facilities, third-party integrators, vendors, and business stakeholders to deliver secure, intuitive, and high-quality AV experiences across conference rooms, boardrooms, training rooms, huddle spaces, executive meeting areas, and hybrid collaboration environments.

Requirements

Bachelor’s degree in Information Technology, Engineering, Audiovisual Technology, Telecommunications, or a related field, or equivalent professional experience
7+ years of hands-on experience designing, implementing, supporting, or engineering AV systems, video conferencing rooms, collaboration spaces, or enterprise meeting technologies
CTS or CTS-D certification (required)
Deep experience with AV room technologies, including cameras, microphones, speakers, displays, control processors, DSPs, codecs, touch panels, matrix switchers, cabling standards, and room scheduling systems
Strong understanding of audio signal flow, gain structure, acoustic considerations, camera framing, display standards, control programming concepts, and room commissioning practices
Working knowledge of QoS, VLANs, DNS, DHCP, firewalls, multicast/unicast behavior, network connectivity, and enterprise network fundamentals as they relate to AV-over-IP and video collaboration services
Experience troubleshooting complex AV, video conferencing, room-control, and meeting-quality issues using logs, monitoring platforms, vendor portals, diagnostic utilities, and hands-on room testing
Familiarity with ITIL-based change, incident, and problem management practices
Strong documentation, communication, vendor-management, and stakeholder-engagement skills
Ability to manage multiple priorities, lead AV technical initiatives, and support high-visibility executive, client-facing, or mission-critical meeting environments

Nice To Haves

Additional certifications such as CTS-I, Microsoft Teams Rooms, Zoom Rooms, Cisco collaboration, Crestron, Extron, Q-SYS, Biamp, Shure, or other relevant AV/vendor certifications (preferred)
Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Logitech, Yealink, Shure, Biamp, Q-SYS, Extron, or similar AV and collaboration ecosystems (preferred)
Experience with AV device provisioning, remote room monitoring, alerting platforms, reporting dashboards, firmware management, and service-management integrations (preferred)
Experience supporting AV standards, room templates, technology refresh programs, and multi-site conference-room deployments in hybrid, global, or highly regulated enterprise environments (preferred)

Responsibilities

Lead the design, engineering, deployment, configuration, and lifecycle management of enterprise AV systems, video conferencing rooms, and meeting-space technology across global offices
Own AV room standards for conference rooms, boardrooms, training rooms, huddle spaces, divisible rooms, executive meeting spaces, and hybrid collaboration environments
Engineer, configure, troubleshoot, and optimize cameras, microphones, speakers, displays, codecs, DSPs, control processors, touch panels, matrix switchers, room scheduling panels, and related AV infrastructure
Provide Tier 2 and 3 escalation support for complex AV and video collaboration incidents, including audio quality issues, camera/display failures, room-control problems, endpoint outages, call-join failures, and platform interoperability issues
Validate room performance through commissioning, testing, tuning, signal-flow review, firmware management, device health checks, and post-installation quality assurance
Monitor AV device health, room availability, meeting success rates, adoption trends, and user experience metrics; use analytics and reporting to identify risks and drive proactive improvements
Partner with network, security, endpoint, identity, facilities, workplace services, application, and vendor teams to ensure AV environments are reliable, secure, scalable, and aligned with enterprise standards
Lead AV upgrades, room refreshes, technology pilots, vendor evaluations, proof-of-concept efforts, and service improvement initiatives with minimal disruption to meetings and users
Create and maintain AV design standards, room drawings, signal-flow diagrams, configuration baselines, commissioning checklists, asset inventories, support runbooks, and knowledge-base articles
Support change management, incident management, problem management, capacity planning, vendor coordination, service reviews, and operational readiness for AV services
Mentor junior engineers and support teams on AV troubleshooting, room support procedures, commissioning practices, and operational best practices
Participate in scheduled maintenance windows, after-hours support, and on-call rotation as needed for AV systems, video rooms, and meeting-critical services
Travel between office locations or project sites may be required for room deployments, AV commissioning, support escalations, and technology refreshes
Maintain a high standard of AV service availability, room readiness, documentation, security, and user experience across all supported meeting spaces

Benefits

Medical
Dental
Vision
Life/AD&D
Long Term Care
Short- and Long-Term Disability
Flexible Spending Accounts and Health Savings Account
Healthcare Concierge and Advocacy
Lifestyle Spending Account
Voluntary 401(k) Plan and Profit Sharing
10 Paid Holidays per year
generous PTO Program
Family Support including Paid Parental Leave, Fertility Benefits, Breast Milk Shipping, Back-up Child Care, Elder Care, and Tutoring
Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health, Menopause and Midlife Health and Well-Being Events)
Retirement Plan Consulting
Anniversary Bonus Program
Professional Development Programs
Transportation and Commuter Benefits
International Travel Insurance
Critical Illness, Hospital Indemnity and Accident Insurance
Auto/Home/Pet Insurance
Prepaid Legal Insurance
Employee Discounts
And More!