Senior Automotive Technician
About The Position
The Senior Automotive Technician performs advanced diagnosis and complex mechanical and electrical repairs in accordance with manufacturer and company standards and MAP guidelines. This experienced technician serves as a technical resource for the store, supports quality control on high-risk repairs and comebacks, and works with Store Managers and Service Advisors to communicate repair recommendations and expected outcomes. The role also includes mentoring other technicians and helping maintain a safe, high-quality shop environment. The position is based in San Jose in an automotive shop environment. The work may involve moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and extreme heat or cold. Physical demands include standing up to eight hours per day, walking around the building, regularly bending, stooping, kneeling, and crouching, and lifting or moving up to 10 pounds regularly and up to 70 pounds frequently. Vision sufficient to detect color and depth and refocus is required; safety goggles or other PPE are used as required. Reasonable accommodations may be made for individuals with disabilities.
Requirements
- At least 5 years of automotive technician experience performing diagnosis and repair across multiple vehicle systems, including the ability to handle complex repairs independently.
- Advanced diagnostic capability using scan tools, meters, and service information, including the ability to create and follow a structured test plan.
- ASE certifications appropriate to assigned work, or equivalent demonstrated competency, and commitment to ongoing training.
- Valid driver’s license and successful completion of a Motor Vehicle Records check.
- State Inspector License in applicable locations, or ability to obtain and maintain it as required by the store.
- Ability to work a flexible schedule, including weekends as needed.
- Must be at least 18 years old.
- Ability to communicate with customers, service advisors, managers, and shop teammates.
- Ability to stand up to eight hours per day and walk to access various areas of the building.
- Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.
- Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.
- Vision sufficient to detect color and depth and refocus; use safety goggles or other PPE as required.
Nice To Haves
- ASE Master Technician certification or multiple ASE A-series certifications.
- L1 Advanced Engine Performance Specialist certification.
- Experience with advanced drivability and electrical diagnosis and interpreting scan data, including freeze frame and live data.
- Experience performing quality checks, comeback support, dispatch support, or other advanced repair services.
- Leadership or mentoring experience, including coaching others on standard work and diagnostic best practices.
- High school diploma, equivalent, technical school, or vocational training.
Responsibilities
- Perform thorough Digital Vehicle and Multi-Point Inspections, recording accurate measurements, notes, photos, and prioritized safety findings.
- Lead diagnosis of complex mechanical, electrical, drivability, intermittent, and comeback concerns using scan tools, meters, and systematic testing.
- Complete advanced electrical, drivability, and major mechanical repairs to manufacturer and company standards.
- Validate repairs through road tests, relearns or resets, and safety-critical checks to help prevent repeat failures.
- Support quality control by verifying repairs and identifying process gaps that contribute to comebacks.
- Explain repair options, priorities, risks, and expected outcomes to Store Managers and Service Advisors.
- Help explain complex issues to customers to build trust and confidence.
- Mentor and coach other technicians, sharing diagnostic and repair best practices.
- Model safe work practices, use required PPE, maintain tools and equipment, and follow company policies and shop procedures.
Benefits
- Competitive pay, including bonus or commission opportunities.
- Paid training and hands-on development.
- Medical, dental, and vision benefits.
- Paid time off.
- Employee discounts.
- Career advancement opportunities, including growth toward Lead Technician and technical leadership roles.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
