About The Position

We are seeking a talented Senior Automation QA Engineer (Python) to join our team and play a key role in testing the backend of a customer’s CCaaS solution. In this role, you will support and improve existing test automation, identify and troubleshoot defects, and validate new features to ensure system stability, scalability, and compatibility with evolving product functionality. Our client is a leading cloud contact center platform offering advanced tools for call routing, analytics, and automation. It enhances customer service, increases efficiency, and supports seamless omnichannel interactions, empowering businesses to deliver exceptional customer experiences.

Requirements

  • 5+ years’ experience in software testing or QA
  • Experience with programming concepts and scripting languages such as Python
  • Experience with cloud platforms such as GCP, AWS, or Azure
  • Knowledge of version control, bug-tracking, and test management systems
  • Experience in back-end testing, API testing, or microservices testing
  • Troubleshooting and analytical skills, basic log analysis
  • Practical experience with databases (MySQL or similar)
  • Basic knowledge of UNIX/Linux

Nice To Haves

  • Experience with programming concepts and scripting in JavaScript
  • Experience with programming concepts and scripting in Java
  • Basic understanding of security protocols (OWASP, PCI Compliance)
  • Experience with high-volume transactional systems is a plus

Responsibilities

  • Support and improve existing test automation
  • Identify and troubleshoot defects
  • Validate new features to ensure system stability, scalability, and compatibility with evolving product functionality

Benefits

  • Competitive Pay and Benefits
  • health insurance
  • language courses
  • relocation program
  • professional development opportunities
  • certification programs
  • mentorship and talent investment programs
  • internal mobility and internship opportunities
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