Senior Automation Engineer
About The Position
At C&W Services, the Senior Automation Engineer (SAE) manages the Automation Engineering team at a facility. The role coordinates control-system maintenance, schedules team tasks and projects, and develops more efficient ways to operate systems. The SAE supports facility operational efficiency and provides technical assistance to other maintenance leaders. The position focuses on equipment reliability and operational performance in fulfillment center operations, including conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices and programs. The SAE coordinates and mentors Automation Engineers, collaborates across facility departments, monitors material handling equipment (MHE) performance, and serves as the first escalation point for Automation Engineers. The role troubleshoots and repairs hardware and control software, coordinates with network support teams and vendors during downtime, supports failure analysis and incident reviews, and contributes technical expertise to system optimization and capital projects. Travel may be up to 10%. C&W Services describes its benefits as including weekly pay, comprehensive benefits beginning on the first day, training and advancement opportunities, a clean and cutting-edge facility, and a safety-first culture. Eligible employees may also enroll in benefit programs that generally include health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work. Compensation for the position is $117,364.92–$138,076.38, subject to eligibility and other factors.
Requirements
- Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or a related field, or at least 5 years of equivalent professional or military experience.
- Experience with electrical theory, robotics, control components, and automated equipment.
- Proficiency with programming software such as RSLogix5000 Studio and FT View.
- Knowledge of robotics work cells and their control systems.
- Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components.
- Experience identifying, maintaining, troubleshooting, and modifying motor controls, including motor starters, VFDs, DC drives, and standard electrical components.
- Hands-on troubleshooting experience with industrial electrical systems, including 480V three-phase, 110 VAC, and 24VDC.
- Knowledge of Warehouse Management System software concepts and messaging protocols.
- Experience interpreting, modifying, and developing mechanical and electrical drawings.
- Experience with SCADA systems and KPIs.
- Proven leadership skills in a technical role and ability to interact with all levels of management.
- Strong reasoning, analytical, and problem-solving abilities.
- Experience training and developing others.
- Excellent communication and customer service skills.
Nice To Haves
- Proficiency in systems controls design, programming, and integration.
- Field service engineering experience.
- Experience supporting a wide range of conveyor and sortation systems.
- Proven history of remote technical phone support.
- Experience with advanced automation controls systems, industrial robotics, and ASRS systems.
Responsibilities
- Coordinate with and mentor Automation Engineers to accomplish facility operational-plan goals and objectives.
- Collaborate with Operations, Engineering, Safety, and other departments to optimize material handling equipment systems and implement projects.
- Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks, motor control systems, servo drives, frequency drives, and electrical distribution systems.
- Monitor material handling equipment metrics and partner with maintenance and operations teams to address performance issues; provide analysis across facilities.
- Serve as the first level of escalation support for Automation Engineers during and after business hours; troubleshoot locally and remotely and repair building hardware and control software systems.
- Escalate downtime situations to network support teams, experts, and vendors as appropriate to restore equipment operation.
- Facilitate failure analysis and incident review processes, and implement process improvements or retraining to prevent future incidents.
- Apply material-handling and electronic-systems expertise to maximize building utilization of systems.
- Perform and provide analysis and analytics to assess material handling system performance.
- Partner with facility Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations; act as the technical consultant for in-building capital projects.
- Communicate technical issues and project timelines to building leadership, operations, and the maintenance team, explaining operational impacts.
- Assist with skill assessments for technical positions on site maintenance teams.
- Participate in Automation Engineering conference calls and coordinate with the central team to complete required tasks.
- Travel up to 10%.
- Train and develop others.
Benefits
- Weekly pay.
- Comprehensive benefits starting on the first day.
- Training, development, and advancement opportunities.
- Clean and cutting-edge facility.
- Safety-first culture.
- Eligible employees may generally enroll in health, vision, and dental insurance.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Life and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
