Senior Auto Glass Technician
About The Position
This position is for a Senior Auto Glass Technician at Safelite, an auto glass company. The role focuses on providing vehicle glass repair, replacement, and recalibration services. Safelite emphasizes building a fulfilling career and encourages a good work/life balance. They train individuals from various backgrounds, even those with little mechanical experience, provided they are curious and have a customer service mindset. The Auto Glass Technician is described as an entrepreneurial, hands-on professional who utilizes Safelite's training, tools, and technology for both in-shop and mobile services.
Requirements
- Age: Must be 18 years of age or older.
- Valid state-issued driver’s license required.
- Safelite SafeTech™ certification required.
- The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
- Flexibility with hours and days trained/worked, as workloads fluctuate.
- Comfort working outside in a variety of weather conditions.
- Present a professional appearance and wear personal protective equipment.
- Physical requirements: lifting and carrying up to 75 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
- Ability to read, write and interpret technical directions required.
Nice To Haves
- High School Diploma/GED/Equivalent preferred
Responsibilities
- Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
- Provide Advanced Driver Assistance Systems (ADAS) recalibration services using Safelite’s tools and processes.
- Proficiently operate Safelite’s tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
- Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.
- Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items to customers.
- All other duties as assigned.
Benefits
- Competitive weekly base pay up to $32/hour.
- A benefits package valued at more than $10k.
- 401(k) plan with company matching
- Medical coverage plans customized to suit your needs
- Paid time off (PTO) programs
- Company holidays
- Paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training
- All the tools and resources you'll need to be successful.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
