Senior Authorization Specialist

UPMC•Pittsburgh, PA

1d•Hybrid

About The Position

UPMC is hiring a full-time Sr. Authorization Specialist to support its Care Management department. This role would work Monday through Friday during daylight hours. This position is eligible to work from home after training, however an on-site rotation is required approximately every 5 weeks. The Senior Authorization Specialist is to perform authorization activities for a broader scope of inpatient, outpatient, and emergency department patients, as well as denial management and all revenue functions. They will need to demonstrate, through actions, a consistent performance standard of excellence to which all work is to conform. The expertise of the Authorization Specialist Senior shall include an in-depth working knowledge in the area of authorization related activities including pre-authorizations, notifications, edits, and denials across service areas or business units. The Authorization Specialist Senior shall demonstrate the philosophy and core values of UPMC in the performance of duties. If you are ready to expand your medical experience, this could be the job for you! Submit your application today.

Requirements

High School diploma or equivalent with 4 years working experience in a medical environment (such as a hospital, doctor's office, or ambulatory clinic) OR an Associate's degree and 2 years of experience in a medical environment required.
Completion of a medical terminology course (or equivalent) or has 3 years of experience working with medical field required.
Knowledge and interpretation of medical terminology, ICD, and CPT codes
Proficient in Microsoft Office applications
Excellent communication and interpersonal skills
Ability to analyze data and use independent judgment
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Nice To Haves

Bachelor's degree (B.A) preferred
Understanding of authorization processes, insurance regulations, third party payors, and reimbursement practices
Experience utilizing a web-based computerized system

Responsibilities

Maintain compliance with departmental quality standards and productivity measures.
Work collaboratively with internal and external contacts to enhance customer satisfaction and process compliance, to avoid a negative financial impact.
Utilize 18+ UPMC applications and payor/ contracted provider web sites to perform prior authorization, edit, and denial services.
Provide on the job training for the Authorization Specialist.
Utilize authorization resources along with any other applicable reference material to obtain accurate prior authorization.
Review and interpret pertinent medical record documentation for patient history, diagnosis, and previous treatment plans to pre-authorize insurance plan determined procedures to avoid financial penalties to patient, provider and facility.
Utilize payor-specific criteria or state laws and regulations to determine medical necessity for the clinical appropriateness for a broad scope of services and procedures considered effective for the patient's illness, injury, or disease.
Obtain appropriate diagnosis, procedure, and additional service codes to support medical necessity of services being rendered using pertinent medical record and ICD-CM, CPT, and HCPCS Level II resources.
Submit pertinent demographic and supporting clinical data to payor to request approval for services being rendered.
Provide referral/pre-notification/authorization services timely to avoid unnecessary delays in treatment and reduce excessive administrative time required of providers.
Review insurance payments and remittance advice documents for proper processing and payment of authorization claims, as appropriate.
Audit authorization related data errors and/or completes retro-authorizations to resolve unprocessed or denied claims.
Research denials by interpreting the explanation of benefits or remittance codes and prepare appeals for underpaid, unjustly recoded, or denied claims.
Submit requests for account adjustments/controllable losses to manager in accordance with departmental process.
Identify authorization related edit/denial trends and causative factors, collates data, and provides summary of observations. Communicate identified trends to Manager.