AUTHORIZATION SPECIALIST

SpringHealth Behavioral Health and Integrated Care•Salem, VA

3d•$17 - $20•Hybrid

About The Position

Our Company SpringHealth Behavioral Health and Integrated Care Overview Join our team and help change a child's life! We are currently seeking an ABA Authorization Specialist for a hybrid or remote role with SpringHealth Behavioral. The ideal candidate will: Be familiar with Applied Behavior Analysis (ABA) service delivery Have experience with insurance authorizations, referrals, intake coordination, or related administrative functions Be highly organized and detail-oriented Demonstrate strong communication and customer service skills Be able to effectively prioritize and manage multiple responsibilities in a fast-paced environment Work independently while collaborating with remote and clinic-based team members This position plays a critical role in supporting our clients, families, and clinical teams while helping ensure efficient access to services.

Requirements

High school graduate or GED
Minimum of one year of experience in Health Care billing and/or authorization practices
General knowledge of the framework, organization, and function of home care
Sound knowledge of health care operations and third-party reimbursement
Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor

Nice To Haves

Be familiar with Applied Behavior Analysis (ABA) service delivery
Have experience with insurance authorizations, referrals, intake coordination, or related administrative functions
Ideal candidate would have ABA background in billing and authorizations

Responsibilities

Answer telephones and provide excellent customer service to our professional staff and insurance representatives
Run and utilize computer reports regularly
Observe confidentiality and safeguard all patient related information
Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
Ensures authorization is obtained and tracked for all patients whose insurance requires pre-authorization
Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures
Ensure all authorization requests are documented clearly
Participate in the orientation and education of other employees as relates to Authorization department
Observes confidentiality and safeguard all patient related information
Notifies Supervisor of problems in a timely manner and works to help provide solutions
Completes ongoing education requirements and demonstrates ongoing competency in required areas
Other duties as assigned