Senior Audiovisual Engineer

Fort Lewis College•Durango, CO

11d•$57,000 - $59,500•Onsite

About The Position

The Senior Audiovisual Engineer is a key contributor to the Campus Audiovisual Technology Services (CATS) Team in the Information Technology Department of Fort Lewis College. The CATS Team designs, integrates, and supports AV and various automation/control technology in almost all campus spaces. The CATS Team maintains the AV equipment throughout campus to ensure that all students, staff, and community clients are able to use the provided technology. The CATS Team also supports the AV needs of events across all Fort Lewis College spaces, both during and outside of normal business hours. The primary duties of the Senior Audiovisual Engineer include design, integration, and configuration of crucial AV technologies. Expertise should include knowledge of the Q-SYS Designer software, the QSC/Q-SYS ecosystem, the Dante audio protocol, HDBaseT, and other AV routing technologies, as well as understanding basic sound engineering principles. The senior technician leads the efforts in producing large venue events, many of which require live streaming and/or complex audio production. The Senior Audiovisual Engineer must also participate in the standard technician's duties of setup, installation, and the support of AV equipment such as projectors, speakers, microphones, cameras, TVs, monitors, etc. They complete low-voltage wiring, programming, and basic construction related to the installation of media equipment.

Requirements

Bachelor’s degree in computer science or related discipline
Four years of professional experience in the Information Systems or audiovisual fields can be substituted for the bachelor's degree
Two years of experience working with Crestron, Extron, Q-SYS or similar AV control systems
Technical familiarity with video equipment: projectors, PTZ cameras, digital displays, webcams, HDMI/DisplayPort, HDBT, various video technologies
Technical familiarity with audio equipment and basic sound engineering principles: sound boards and audio mixers, large format speakers, PA systems, Shure microphone systems both wired and wireless
Familiarity with network AV technology, specifically the Dante audio protocol
Technical familiarity with computer operating systems, both Windows and Apple
Ability to effectively use Microsoft Office products
Ability to organize, follow procedures, and give attention to detail
Ability to produce written technical documentation in a user-friendly format

Nice To Haves

Hands-on software and hardware troubleshooting experience
Experience with Footprints or Freshservice incident and problem manager or similar ticketing system
Experience working in a higher education environment
Experience working in a team-oriented, collaborative environment
Q-Sys Level 1 Certification
Dante Level 1 Certification

Responsibilities

Address issues reported through the ticketing system, email, chat system, and CATS Hotline phone queue.
Submit issues to other departments and employees of Fort Lewis College through the same systems whenever appropriate.
Program QSC hardware using Q-SYS designer software. Stay current with the various changes and updates to components and software in the QSC/Q-SYS ecosystem.
Operate live-streaming equipment (SDI/HDMI cameras, mixing line level and microphone level audio signals) for events using mixing board hardware and/or software such as OBS, VMIX, or Production Truck. These events often require the creation and editing of overlay graphics.
Install and maintain the AV equipment and user interface in all academic spaces both on Campus and remote sites associated with Fort Lewis College, ensuring reliability, availability, and offering support and training to faculty and staff.
Update the internal wiki system with relevant information for other I.T. agents.
Assist Fort Lewis staff and outside organizations with event AV needs. These often occur outside of normal business hours and occasionally require brief in-person assistance or full-time presence. Event support includes AV equipment - microphones, PA systems, video screens, projectors, video monitors, lighting and recording equipment.
Plan and complete low voltage wiring and basic construction for AV projects, coordinating with Physical Plant Services (PPS) whenever necessary.
Help keep the CATS office, work areas, and equipment storage locations organized.
Assist the Technology Support Services (TSS) Team in the large-scale refreshing of lab and classroom workstations.
Research, test, and implement innovative technologies to update teaching spaces, facilitate “Hyflex” learning, and meet the increasing demands of a more internet-connected education system.
Other duties may be assigned by the Manager of Campus Audiovisual Technology Services as needs arise.
Demonstrate a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities.
Maintain knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.
Produce and remediate digitally accessible materials in accordance with FLC standards.