Senior Atlassian Platform Engineer
About The Position
We are looking for a Senior Atlassian Platform Engineer to join our Enterprise Systems team. In this role, you will own the administration, integration, and evolution of our Atlassian toolset, including a migration from Freshservice to Jira Service Management, while contributing to broader automation and workflow modernization across the business. You will administer, integrate, and optimize our Atlassian suite (Jira, Jira Service Management, Confluence) and co-lead the migration from Freshservice. You will also design and execute tool migrations and improvements across internal business functions, build and maintain automation using GitHub, Terraform, YAML, and Python, support core enterprise platforms including Google Workspace, Okta, and Slack, partner with stakeholders across IT, Eng, HR, Finance, and Security to ensure tools are aligned to business needs, and drive adoption of AI tooling in IT operations and help define how we apply automation and intelligence at scale.
Requirements
- 4–7 years of hands-on Atlassian administration experience in enterprise environments
- Deep expertise in Jira, Jira Service Management, Confluence, and Atlassian Cloud — including configuration, integration, and migration
- Comfortable working across time zones and collaborating with globally distributed teams
- Experience with Atlassian REST APIs, service accounts, and scripting-based automation (Python or similar)
- Exposure to infrastructure as code (Terraform) and scripting languages (Python, YAML)
- Familiarity with enterprise tools like Google Workspace, Okta, and Slack
- Communicate clearly, work autonomously, and can drive technical projects from start to finish
- Genuinely excited about applying AI to real business workflows — not just experimenting with it, but shipping it
Nice To Haves
- Experience with follow-the-sun support models or distributed on-call coverage
- Familiarity with IT service management frameworks
- Prior experience with Freshservice or other ITSM platforms
Responsibilities
- Administer, integrate, and optimize our Atlassian suite (Jira, Jira Service Management, Confluence) and co-lead the migration from Freshservice
- Design and execute tool migrations and improvements across internal business functions
- Build and maintain automation using GitHub, Terraform, YAML, and Python
- Support core enterprise platforms including Google Workspace, Okta, and Slack
- Partner with stakeholders across IT, Eng, HR, Finance, and Security to ensure tools are aligned to business needs
- Drive adoption of AI tooling in IT operations and help define how we apply automation and intelligence at scale
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
- Equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
