Senior Atlassian Consultant

Modus Create
Remote

About The Position

We are looking for a Senior Atlassian Consultant to join our Atlassian Practice and help organizations modernize collaboration, service management, and engineering workflows using the Atlassian ecosystem. In this client-facing role, you will guide organizations through Atlassian Cloud transformations, Enterprise Service Management implementations, and AI-enabled delivery practices. You will partner closely with client stakeholders to design scalable solutions, configure platforms, and ensure successful adoption of modern tools and processes.

Requirements

  • 5+ years of consulting or enterprise Atlassian administration experience
  • Extensive hands-on experience configuring and administering Atlassian products and Atlassian Marketplace applications
  • Proven success delivering cloud migrations, process transformations, or enterprise tool implementations
  • Strong experience working with Jira Software, Jira Service Management, Confluence, and related ecosystem tools
  • Experience participating in discovery workshops to define business outcomes, tool architecture, and process alignment
  • Ability to configure Atlassian and other SaaS platforms based on evolving client requirements
  • Experience creating training and enablement materials to support long-term platform adoption
  • Solid understanding of Agile frameworks, DevOps practices, and project delivery workflows
  • Exceptional written, verbal, and facilitation skills for client workshops and stakeholder engagement
  • Ability to manage multiple parallel engagements and client priorities
  • Daily overlap with US Eastern Time Zone and reliable high-speed internet

Nice To Haves

  • Experience with Atlassian Data Center to Cloud migrations including app assessments, data cleanup, and migration planning
  • Experience implementing Enterprise Service Management processes such as Incident, Problem, and Change Management
  • Experience working with Atlassian Guard, Atlassian Intelligence, and AI-enabled automation capabilities
  • Experience building or integrating Atlassian Rovo agents into automation workflows
  • Familiarity with scripting or integrations using Groovy, Python, or REST APIs
  • Knowledge of identity management systems such as Okta, Azure AD, or SAML-based SSO integrations
  • Experience integrating developer ecosystems such as GitHub, GitLab, Bitbucket, Jenkins, or other CI/CD platforms
  • Interest in leveraging AI tools to enhance delivery practices, documentation, and workflow automation

Responsibilities

  • Guide organizations through Atlassian Cloud transformations, Enterprise Service Management implementations, and AI-enabled delivery practices.
  • Partner closely with client stakeholders to design scalable solutions, configure platforms, and ensure successful adoption of modern tools and processes.
  • Participate in discovery workshops to define business outcomes, tool architecture, and process alignment.
  • Configure Atlassian and other SaaS platforms based on evolving client requirements.
  • Create training and enablement materials to support long-term platform adoption.
  • Manage multiple parallel engagements and client priorities.

Benefits

  • Helping organizations transform how teams collaborate, build software, and deliver services
  • Working on large-scale Atlassian Cloud transformations and enterprise service management initiatives
  • Advising clients on modern delivery practices, developer productivity, and AI-enabled workflows
  • Collaborating with global teams in a remote-first, knowledge-sharing environment
  • Exploring emerging Atlassian ecosystem capabilities and AI-driven platform innovations
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