About The Position

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. CoStar Real Estate Manager is the leading platform for lease accounting, lease administration and the management of portfolios, transactions, projects and construction. Clients use CoStar Real Estate Manager to make smarter decisions and to enable their team to work together more effectively. We are currently seeking an exceptional Senior Associate Technical Project Manager to oversee the delivery of multiple software implementations simultaneously for our customers. This is a high visibility role with significant responsibilities related to delivering customer implementations. A successful candidate will have software implementation project management experience, (SaaS preferred), will be a self-starter and will have managed the full life cycle of software implementation projects. The Technical Project Manager will work with Implementation Consultants, Data Migration Engineers, and Developers throughout the life of the project to ensure on time and on budget delivery. This role will report to the Director of Project Management. The Senior Associate Technical Project Manager interfaces with multiple departments including Sales, Consulting, Development, and Support to ensure an on-time delivery of our SaaS solutions. A successful candidate will be responsible for managing the project through all project phases that include project initiation, design, development, user acceptance testing, go-live and transition to support.

Requirements

  • Bachelor’s degree required from an accredited, in-person, not-for-profit University or College.
  • 3+ years of professional experience; a Master’s degree or relevant professional certification may be considered in lieu of some experience.
  • Experience managing SaaS implementations and projects or similar experience.
  • Demonstrated ability to delegate, multitask and manage concurrent IT projects.
  • Effectively direct the work of multi-disciplinary client teams.
  • Strong organizational and communication skills.
  • Organized critical thinker.
  • Collaborative teammate driven towards the shared success of teammates and customers.
  • Meticulous about documentation and record-keeping.
  • Advanced user of MS Project and MS Office applications (Word, Excel, Visio, and PowerPoint).

Nice To Haves

  • Experience with AI tools, for example Claude, Asana, Gong

Responsibilities

  • Review Sales Order and Customer Success Record.
  • Conduct Sales to Consulting hand-off and client-facing kick off meetings.
  • Define project scope, objectives, and deliverables.
  • Create and maintain granular project schedules.
  • Lead and motivate multi-disciplinary teams effectively.
  • Manage scope changes and implement effective change management processes.
  • Develop and manage project budgets.
  • Review and distribute Time and Materials Reports.
  • Communicate and able to identify when budget may be exceeded and recommend solutions to stay in budget.
  • Provide direction and support to the Project Team with some guidance.
  • Prioritize Project tasks and conduct planning sessions with the Project Team.
  • Facilitate and lead weekly status update meetings and capture meeting notes in real-time.
  • Provide status reports focusing on budget, scope, and timeline.
  • Leverage our Professional Services Automation (PSA) solution as a portal to communicate Project information to our clients.
  • Ability to identify, analyze, mitigate project risks, and solving issues with some guidance.
  • Experience in ensuring the quality of project deliverables through testing and review processes.
  • Manage Test Case assignments, issue logs, and issue resolution in TestRail.
  • Manage Stakeholder and Customer expectations.
  • Travel up to 10% (domestic and international) annually.

Benefits

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
  • Access to CoStar Group’s Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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