Senior Associate, Systems Engineering

L3Harris • Rockwall, TX

8d • Onsite

About The Position

The Senior Associate, Systems Engineering position will serve as the chief technical support contact for our offsite Field Service Representatives (FSRs). This role involves providing remote troubleshooting guidance, interpreting complex technical drawings and training materials to support field operations, and delivering engineering expertise to help our field teams resolve system issues and ensure successful customer deployments. The position requires communication within and outside of the function to gain cooperation on operational processes, practices, and procedures. There is a willingness and ability to travel up to 10% and the ability to obtain and maintain a security clearance.

Requirements

• Bachelor’s Degree in Engineering or a related technical field (Electrical Engineering, Systems Engineering, Software Engineering, Computer Science) and a minimum of 2 years of prior related experience.
• Graduate Degree in a related technical field or equivalent with 0 to 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience.
• Minimum 6 months experience in one or more of the following areas: Networking: IP addressing, switching/routing, video teleconferencing, VoIP/telephony, or WANs.
• Minimum 6 months experience in Cybersecurity: Familiarity with government Authorization to Operate (ATO) processes or Security+ certification.
• Minimum 6 months experience in Cisco Certifications: CCNA or CCNP.
• Minimum 6 months experience in Collaboration Skills: Experience working with contractors, subcontractors, or government customers.
• Minimum 6 months experience in Testing & Documentation: Developing and implementing software/system test plans in team environments.
• Minimum 6 months experience in Aviation Systems: Knowledge of aircraft navigation systems, radios, Flight Management Systems (FMS), radar altimeters, IFF transponders, or TCAS.
• Minimum 6 months experience in Communication Protocols: Familiarity with ARINC 429, MIL-STD-1553, RS232/422, Ethernet, or other serial protocols.
• Must be a US citizen.

Nice To Haves

• Active DoD security clearance.

Responsibilities

• Provide remote troubleshooting guidance
• Interpret complex technical drawings and training materials to support field operations
• Deliver engineering expertise to help field teams resolve system issues and ensure successful customer deployments
• Communicate within and outside of own function to gain cooperation on operational processes, practices, and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level