Senior Associate, Strategic Partnerships

Housecall Pro

1d•$93,000 - $105,000•Remote

About The Position

As a Senior Associate, Strategic Partners, you are responsible for enrolling new accounts, supporting existing partners, and driving event execution forward. You bring strong communication skills and feel comfortable jumping into new projects, asking insightful questions, and taking initiative. You are empathetic, hard working, and focused on building and nurturing long-term relationships with our partners. You adapt quickly and balance a range of responsibilities while effectively communicating client trends, information, and feedback to your teammates. You maintain prompt attention to details and timelines, bringing an infectious drive that feeds your self-starting attitude. You understand customer needs and consistently meet those needs with successful product sales and solution delivery. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Requirements

1-3 years of experience in franchise sales, partnership sales, or enterprise sales
Hands-on experience with CRM software (i.e. Salesforce)
Prior experience in high volume outreach to partner employees
Bachelor's degree or equivalent work experience required
Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Nice To Haves

Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work
Strong ability to work cross-functionally and collaboratively with internal and external partners
Deep understanding of business processes and proven ability to manage complex relationships
Knowledge of and established relationships within relevant home service industries (i.e. HVAC, plumbing, electrical, carpet cleaning)
Proven success building strong relationships internally and externally
Excellent written and verbal communication skills with strong problem-solving capabilities
Ability to work effectively in a fast-paced, team environment with strong organizational and time management skills
Possess a self-driven, entrepreneurial mindset

Responsibilities

Conduct outreach to territory managers and sales reps within our strategic partnerships, such as Sherwin Williams, Lennox, The Home Depot, Carrier, etc.
Support existing partners by creating go to market assets, answering questions, and providing in-depth training for 1 to many partner employees
Contribute to team goals by managing the enrollment process for strategic partners
Coordinate upcoming events for HCP to attend, collaborating with marketing to deliver collateral and attending in-person events
Align cross-functionally with the Events department in Marketing for upcoming Business Development events
Collaborate with the Small Business and Key Account Sales Managers and reps to ensure an optimal enrollment process
Innovate on current processes and proactively seek ways to improve the partner experience
Troubleshoot issues with partners using foundational product knowledge
Conduct outreach to potential partners to build awareness, momentum, and create new partnerships