Senior Associate, Quality Control

Vcheck

1d • Hybrid

About The Position

The Senior Associate, Quality Control is a motivated, detail-oriented person who will play an essential role in the company’s mission by completing peer-to-peer reviews performed by public record due diligence investigators on behalf of Vcheck’s roster of clients, including high-profile banks, law firms, and private equity firms.

Requirements

• Bachelor's degree in Criminal Justice, Political Science, or International Studies
• 3+ years of related experience in Public Records + Due Diligence research
• FCRA Regulation Knowledge
• Knowledge of due diligence databases (Lexis Nexis, Westlaw, CLEAR, TLO) and basic understanding of multiple fulfillment processes
• Experience with confidential and sensitive information (PII)
• Ability to interpret a variety of instructions
• Proficiency in the following applications: Word, Excel, PowerPoint, Outlook, SharePoint, Slack, Teams

Nice To Haves

• Prior quality experience
• Bilingual

Responsibilities

• Conduct quality assurance on all due diligence reports according to applicable FCRA, Client Guidelines, and internal Vcheck Global reporting requirements.
• Identify, analyze, and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents.
• Conduct and review research on social media profiles, derogatory news, and general online presence.
• Maintain in-depth working knowledge of all protocols and reporting requirements.
• Produce accurate, precise reviews and high-quality deliverables in a timely manner.
• Communicate with the client relations team to ensure deliverables and timelines are achievable.
• Collaborate with outside third-party firms for document retrieval, court runner services, and additional research.
• Notify investigators of errors reported and respond to all inquiries received.
• May assist with process related questions received from teams and department.
• May support team workloads and may assist with quality audits and projects as needed.
• Performs other duties as assigned

Benefits

• Competitive compensation package, including equity
• Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
• 401k plan with a 4% employer match
• Flexible vacation policy, encouraging you to take the time you need
• Annual wellness allowance to support your health and well-being
• Quarterly team events to keep us connected in a hybrid environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior