Senior Associate, Panel Business Development

NORC at the University of Chicago • Chicago, IL

8d • Hybrid

About The Position

AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Panel Business Development Senior Associate is responsible for assisting the AmeriSpeak team in developing new business accounts, products, and opportunities, and managing day-to-day operations. This includes attending client meetings, record keeping in Salesforce, drafting price quotes and contracts, and other administrative duties that support the team. The position may also include providing support to internal initiatives and key client accounts. This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans—including the country’s hardest-to-reach populations—and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys.

Requirements

• Bachelor's degree.
• 2 years of experience in social science or market research, technical sales, or related fields.
• Working knowledge of statistics, mathematics, scientific methods of inquiry, and/or survey research.
• Experience with quantitative methods and how to gather and analyze data from different information sources.
• Well-developed communication, problem solving, organizational, math and time management skills.
• Ability to manage multiple projects and work effectively with multiple departments and stakeholders.
• Well-developed communication, problem solving, organizational, and time management skills.
• Proficiency with Microsoft Office software, including word processors, spreadsheets and graphics (Outlook, Word, Excel, and PowerPoint).
• Medium proficiency in Excel.
• Basic proficiency in CRM applications such as SalesForce.com.

Responsibilities

• Support the development of new client opportunities. This includes attending client meetings, entering details and updates in Salesforce, drafting price quotes and contracts, setting up newly won projects, and handling other duties as assigned.
• At management’s discretion, the Senior Associate will also lead opportunities and create pricing and proposals for basic opportunities valued under $100,000. Leading an opportunity includes being the client’s primary point of contact, leading sales calls and kickoff meetings, and making final decisions on pricing.
• Provide support to the AmeriSpeak suite of products and services. This may include record keeping, communication, collecting and synthesizing information, and other administrative duties.
• Support key AmeriSpeak accounts. This may include pricing and documenting new opportunities, client-related record keeping, and sharing details and data with internal NORC teams.
• Provide training and mentorship to new staff and Associates.
• Perform other duties as assigned.

Benefits

• Generously subsidized health insurance, effective on the first day of employment
• Dental and vision insurance
• A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
• Group life insurance, long-term and short-term disability insurance
• Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level