Senior Associate, Order Management

L3Harris Technologies•City of Rochester, NY
•$48,000 - $89,000

About The Position

Order Management directly assists the Sales and Program Management teams in executing purchase orders and contracts placed with L3Harris. This role loads demand against the factory, submits export licensing requests, prepares export documentation, and coordinates payment documentation. It also processes credits for equipment returns and arranges temporary exports used to demonstrate L3Harris capabilities in support of Sales pursuits. The Senior Associate directs and manages international sales orders from booking through payment, assesses whether the internal organization can meet customer requirements, and maintains compliance with federal regulations. The role tracks export licenses, prepares U.S. Customs documentation in compliance with ITAR and EAR regulations, coordinates overseas shipments with freight forwarders, prepares Letters of Credit documentation to collect payment, and performs basic administrative tasks such as answering customer calls and uploading or editing documents in SharePoint. The position is located in Rochester, New York, and follows a 9/80 schedule: employees work 9 out of every 14 days, totaling 80 hours, with every other Friday off.

Requirements

  • Bachelor's degree and 2 years of prior experience; or a graduate degree or equivalent with 0 to 2 years of prior related experience; or, in lieu of a degree, at least 6 years of prior related experience.

Nice To Haves

  • Practical knowledge and experience performing duties within the job area.
  • Advanced Excel skills, including pivot tables, VLOOKUP, and similar functions.
  • Experience with import/export activities.
  • Strong written and verbal communication skills.
  • Strong organizational and time-management skills.
  • Ability to collaborate effectively with a team and across multiple teams simultaneously.

Responsibilities

  • Direct and manage international sales orders from booking through payment.
  • Determine whether the internal organization can meet customer requirements.
  • Understand, interpret, and maintain compliance with federal regulations.
  • Track export licenses.
  • Prepare U.S. Customs documentation for shipments in compliance with ITAR and EAR regulations.
  • Coordinate overseas shipments with freight forwarders.
  • Prepare documentation for Letters of Credit to collect payment.
  • Perform basic administrative tasks, including answering customer phone calls and uploading or editing documents on SharePoint.
  • Load demand against the factory, submit export licensing requests, prepare export documentation, and coordinate payment documentation.
  • Process credits for equipment returns.
  • Coordinate temporary exports to demonstrate L3Harris capabilities in support of Sales pursuits.

Benefits

  • Health insurance
  • Disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Employee assistance program (EAP)
  • Education assistance
  • Parental leave
  • Paid time off
  • Company-paid holidays
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