Senior Associate, Operations, People & Experience Team

VaynerX•New York, NY

8d•$70,000 - $80,000•Hybrid

About The Position

VaynerX is seeking a high-energy, detail-oriented Senior Associate to join their People & Experience Team (PET). This role serves as the operational backbone of the People team, collaborating with PET Business Partners, the broader People & Experience Team, and cross-functional stakeholders to ensure the smooth functioning of people systems, processes, and programs. The position involves owning the systems, data, and daily operations that support the employee lifecycle, including maintaining HR systems, ensuring data integrity, coordinating key initiatives, improving processes, and contributing to scalable operations as the business expands. The ideal candidate is a proactive individual who enjoys process improvement and execution, values organized data, and takes full ownership of tasks from beginning to end. The role emphasizes the importance of exceptional operational execution in creating a positive employee experience.

Requirements

Advanced proficiency in Excel or Google Sheets.
Confidence learning new HR systems (e.g., HiBob, ADP).
Curiosity about using AI to improve efficiency.
Unrivaled attention to detail.
Ability to juggle multiple priorities, stay organized, and ensure nothing falls through the cracks.
Critical thinking, proposing solutions, and looking for ways to improve how work gets done.
Ability to take initiative, follow through, and deliver high-quality work.
Eagerness to learn, embrace feedback, and continuously develop skills.
Enjoyment in helping others and delivering an exceptional employee experience.
Understanding of the sensitive nature of People data and ability to maintain the highest level of confidentiality.

Responsibilities

Own the accuracy and integrity of employee data across all People systems, ensuring timely processing of hires, transfers, promotions, organizational changes, and terminations.
Conduct recurring audits to maintain accurate, complete, and compliant employee records, proactively identifying and resolving discrepancies across systems.
Administer and maintain People systems, workflows, and documentation to ensure a seamless employee lifecycle and consistent user experience.
Continuously improve People systems and workflows by identifying opportunities to automate processes, streamline operations, and increase efficiency and scalability.
Produce recurring People dashboards and reports, ensuring accurate and timely reporting on key workforce metrics.
Identify trends and opportunities within People data to improve processes, reporting, and operational decision-making.
Assist with ad hoc reporting requests, data reconciliations, and report maintenance.
Maintain and continuously improve People dashboards, ensuring leaders have access to accurate, meaningful, and actionable workforce data.
Support day-to-day benefits administration, including enrollments, qualifying life events, employee inquiries, vendor coordination, and annual Open Enrollment.
Coordinate benefits communications, audits, reporting, reconciliations, and issue resolution.
Coordinate the onboarding experience, ensuring all pre-boarding activities are completed on time and new hires are set up for success.
Monitor agency-wide timesheet completion, proactively following up with employees and managers.
Own the day-to-day administration of the Company's training platform, including managing weekly training uploads, monitoring completion, and following up with employees.
Coordinate recurring People & Experience initiatives by managing timelines, tracking milestones, and following up with stakeholders.
Support the operational needs of the People & Experience team by coordinating purchase orders, invoice processing, employee care initiatives, mail management, vendor administration, and other administrative workflows.