Senior Associate Mortgage Loan Officer Assistant

Alliant Credit UnionChicago, IL
$34,200 - $48,500Hybrid

About The Position

This role involves supporting mortgage loan officers by acting as a primary point of contact for borrowers and other parties involved in a loan application. The position requires analyzing customer financial scenarios, managing loan applications, and maintaining customer relationships. Adherence to all applicable laws, company policies, and ethical standards is crucial.

Requirements

  • Minimum - High School Certificate or Equivalent
  • Minimum - 3 Years of Mortgage, Mortgage Lending or Related experience

Nice To Haves

  • Nationwide Mortgage Licensing System (NMLS)

Responsibilities

  • Act as a primary point of contact for the borrower on behalf of the lending team as well as for parties engaged in a loan application.
  • Assist in appointment setting with prospective and new applicants.
  • Analyze customer’s credit and financial scenario and determining appropriate loan product(s) under the guidance and review of the loan officer.
  • Run credit on assigned loans.
  • Pull and prep web applications and other duties, including updating credit reports and AUS findings.
  • Provide support in the collection and preparation of submitting loan application with supporting documentation.
  • Monitor key dates related to loan transactions and respond accordingly.
  • Maintain customer and referral partner contact to ensure follow-up of loan application and answer basic customer inquiries while providing quality customer service.
  • Manage assigned database, tracking active loan(s) and entering data.
  • Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.
  • Ensures compliance with all applicable state and federal laws, company procedures and policies.
  • Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

Benefits

  • health care
  • vision
  • dental
  • 401k with employer match
  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays
  • Education reimbursement
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