Senior Associate, Middle Office Team Lead

BNY Mellon•Lake Mary, FL

11h•Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist to join our MIDDLE OFFICE OPERATIONS IBOR team. This role is located in Lake Mary In this role, you’ll make an impact in the following ways: Lead execution of core Middle Office IBOR reconciliation activities, ensuring accurate and timely delivery of client and operational outputs in line with service, risk, and control standards. Take ownership of complex exceptions, break resolution, and issue analysis, driving effective remediation and continuous improvement across processes. Partner with internal stakeholders across Operations, Technology, Product, and Client Service to support change initiatives, platform enhancements, and implementation activity. Identify opportunities to improve scalability, reduce manual touchpoints, and strengthen standardization through process optimization and disciplined operating practices. Contribute to a strong control environment by escalating risks proactively, supporting audit/compliance requirements, and ensuring adherence to established procedures and governance. Provide day-to-day guidance and subject matter support to colleagues, helping to build team capability and maintain high-quality execution.

Requirements

Demonstrated experience in Middle Office, IBOR, accounting services, or related investment operations disciplines.
Good knowledge of investment products and related lifecycle events.
Strong understanding of operational controls, exception management, and process governance within a deadline-driven environment.
Proven ability to manage competing priorities, analyze issues effectively, and communicate clearly with cross-functional stakeholders.
Strong analytical, organizational, and problem-solving skills, with a focus on accuracy, client impact, and operational resilience.

Nice To Haves

Experience supporting change, process improvement, or platform transformation initiatives is strongly valued.

Responsibilities

Lead execution of core Middle Office IBOR reconciliation activities, ensuring accurate and timely delivery of client and operational outputs in line with service, risk, and control standards.
Take ownership of complex exceptions, break resolution, and issue analysis, driving effective remediation and continuous improvement across processes.
Partner with internal stakeholders across Operations, Technology, Product, and Client Service to support change initiatives, platform enhancements, and implementation activity.
Identify opportunities to improve scalability, reduce manual touchpoints, and strengthen standardization through process optimization and disciplined operating practices.
Contribute to a strong control environment by escalating risks proactively, supporting audit/compliance requirements, and ensuring adherence to established procedures and governance.
Provide day-to-day guidance and subject matter support to colleagues, helping to build team capability and maintain high-quality execution.